Forum Replies Created

Viewing 30 posts - 24,631 through 24,660 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 19:36

    Hello,

    If there are any other questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 19:33

    Hello,

    You can add this shortcode [share] into Text widget and place it in “Place in header top bar” widget area.
    Unfortunately there is no possibility to add the icons on the right side.
    You can only try to move the languages area via css styles.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 19:28

    Hello,

    I’ve installed base demo data and menu is working fine.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:58

    Hello,

    Please provide us with the url address of your site.
    Have you installed demo data ?
    https://www.8theme.com/demo/docs/royal/#!/demo_data_installation

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:54

    Hello,

    Please use this code:

    .header-type-10 .menu-wrapper .navbar-collapse .menu-main-container .menu > li > a {
    color: #aeaeae !important;
    font-size: 13px !important;
    }
    .header-type-10 .menu-wrapper .navbar-collapse .menu-main-container .menu > li > a:hover {
    color: #aeaeae !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:50

    Hello,

    What template you want to use?
    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:46

    Hello @mleihs,

    Please read our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

    Pay attention to

    Next edit wp-config.php located in the root folder of WordPress and use the $locale with prefix with your language name which should be similar to the translation file name. For example: $locale=’de_DE’;

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:41

    Hello,

    Please specify what words need to be modified? How can we check the issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:38

    Hello,

    In this case you have to contact the plugin author.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:37

    Hello,

    In your case you need also update the theme version to 2.4.1 to avoid any conflicts with the latest versions of WP and Woocommerce.
    How to update the theme you can watch here:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Don’t forget to create a back up of your files and database before the update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:33

    Hello,

    Did you install SSL certificate for your site?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:29

    Hello,

    You need remove wpbakery folder as VC plugin is no longer implemented in the theme and is used as a separate plugin.
    Please view this tutorial how to update theme (old files must be overwritten):
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:25

    Hello,

    Please remove the changes you made in the child theme concerning this issue and add this code in .htaccess file in the site directory:

    <IfModule mod_headers.c>
       Header set Access-Control-Allow-Origin "*"
    </IfModule>

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:10

    Hello @cspoda,

    What theme version are you using?
    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:04

    Hello,

    As I understand you also need to place a box to be able to mark that field, don’t you?
    In this case you have to contact developers to customize it. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 18:00

    Hello,

    May we reupdate the theme?
    Have you created a back up?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 17:53

    Hello,

    Unfortunately we don’t have any features in the theme to fix that issue.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 17:52

    Hello,

    You need add this code into custom.css file:

    .header-type-10 .menu-wrapper {
        background-color: #252525;
    }

    Replace the color value with yours.
    And this code:

    .menu > li a {
        font-size: 13px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 17:47

    Hello,

    I’ve changed back the original Woocommerce values in Woocommerce > Settings > Accounts tab > My Account Endpoints.
    Please check your account now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 17:32

    Hello,

    Please ask your host to enable ZipArchive extension and try to install template version again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 17:15

    Hello.

    1. Please add this code into custom.css file:

    @media (max-width: 480px) {.header-logo img, .header-type-6 .header .header-logo img {
        margin-left: -70px;
    }
    .header-search {
       margin-right: 35px;
    }}

    2. In this case logo width should be decreased.
    Add this code into custom.css:

    .header-logo img {
        max-width: 120px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 16:32

    Hello,

    Sorry but we don’t customize additional plugins. We only provide them with our theme.
    If you need additional customization for mailchimp plugin you have to contact its author.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 16:30

    Hello,

    This issue with WP Import plugin has been already passed to our developers and they are investigating it. We’ll try to fix it in future update.

    Sorry for inconveniences.
    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 16:28

    Hello,

    This is related to Woocommerce configuration.
    So you need contact them regarding this questions.
    Pleas note it will require additional customization in the files.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 16:26

    Hello,

    Please remove the protection in .htaccess file in wp-admin folder as the admin link can’t be opened.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 15:53

    Hello,

    Unfortunately it can’t be done because Snowboard page uses Product Categories element of Visual Composer editor. You can edit this page in wp-admin panel > Pages and check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 15:49

    Hello,

    Could you please provide us with the FTP access to the site directory, not only theme folder?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 27, 2014 at 15:42

    Hello,

    Unfortunately our theme can’t be changed exactly as you showed on the other website.
    You can change Page Layout in Theme Options in wp-admin panel and disable sidebar to have full width page.

    Sorry.
    Regards,
    Eva Kemp.

  • 1 2 3 821 822 823 1,045 1,046 1,047
    Viewing 24,660 results - 24,631 through 24,660 (of 31,382 total)
Viewing 30 posts - 24,631 through 24,660 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.