Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

Hello,

In this case you may try to use some plugin as our theme doesn’t have such feature. Sorry.

Regards,
Eva Kemp.

Hello @timbor,

I’ve checked your site and it loads quite fast:

Also I tested it with default WordPress theme and load time was 4.24s, even more than with our theme.
The issue may be caused by some plugins that makes site load slower.

Thank you.
Regards,
Eva Kemp.

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. These plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send a current version to you. We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register these products because it is not required but if you want to get those features, then you need to purchase the plugins directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

Please update the theme to the latest 1.5.2 version.

Thank you.
Regards,
Eva Kemp.

Hello,

You can refer to our knowledge base:
https://www.8theme.com/knowledge-base/clearing-facebooks-share-cache/

Thank you.
Regards,
Eva Kemp.

Hello,

You’re using old theme version. Please update it to 3.6 version: http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186
https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

Thank you.
Regards,
Eva Kemp.

Hello,

You need add this code in custom.css:

.site-description {
    font-size: 25px;
    color: red;
}

Replace the values with your own ones.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

I didn’t make any changes.
Perhaps there was a problem with your Internet connection.

Regards,
Eva Kemp.

Hello,

I’ve added this code into custom.css:

.header2 .et-mega-search {
    left: 145%;
}

Is search form located where you wanted?
If no please show a screenshot how you wish to display those elements?

Thank you.
Regards,
Eva Kemp.

Hello,

You’re welcome.
I’ve just changed setting in Theme Options, that’s all.
Sorry if something went wrong.

Regards,
Eva Kemp.

Please use this code to fix the issue with mobile menu:

.et-mobile-menu li a, .et-mobile-menu li a:hover {
   color: black !important;
}

Thank you.
Regards,
Eva Kemp.

Hello,

In this case please add the following code into custom.css:

.menu > li.current-menu-item > a  {
    color: black !important;
}

Thank you.
Regards,
Eva Kemp.