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Viewing 30 posts - 22,981 through 23,010 (of 31,382 total)

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Eva Kemp

Participant

January 10, 2015 at 13:09

Hello @rwlee33,

Sorry, but we didn’t have Instagram widget implemented in the theme.
You may use some plugins to achieve what you need.

Thank you.
Regards,
Eva Kemp.

#32769 Copied In reply to: Add instagram to social share list in legenda

Eva Kemp

Participant

January 10, 2015 at 13:06

Hello @inetb italia,

You need add email address in Team Member element this way:
mailto:email@otticamoramarco.net
Then when clicking the email link default mail client will be opened to write an email.

If you don’t want email address to be looked like “mailto:email@otticamoramarco.net” then you need edit the file wp-content/themes/legenda/framework/shortcodes.php, find the code <a href="'.$a['email'].'">'.$a['email'] (line 1496) and replace it with this one <a href="mailto: '.$a['email'].'">'.$a['email']

Thank you.
Regards,
Eva Kemp.

#32767 Copied In reply to: team member element email

Eva Kemp

Participant

January 10, 2015 at 12:58

Hello,

Could you please ask your host to check error logs on a server to find out what is causing the problem? Or provide us with error logs files to check.

Thank you.
Regards,
Eva Kemp.

#32765 Copied In reply to: Hello my site is getting a "Internal Server Error"

Eva Kemp

Participant

January 10, 2015 at 12:41

Hello,

Sorry, but you need Contact Wocoommerce support concerning reviews question.
We can’t guarantee full compatibility of 3rd-party plugins with our theme as we didn’t test them.
You may try to use some of Woocommerce plugins.

Thank you.
Regards,
Eva Kemp.

#32761 Copied In reply to: Ratings Reveiws for products schema.org

Eva Kemp

Participant

January 10, 2015 at 11:24

Hello,

Ultimate VC Addons plugin has been also updated.
Please check.

Regards,
Eva Kemp.

#32758 Copied In reply to: Visual composer causing problems

Eva Kemp

Participant

January 10, 2015 at 11:20

Hello,

I’ve checked the categories with default WordPress theme and the same issue persists there too.
So you have to contact Wocoommerce support team as the problem isn’t related to the theme.

Thank you.
Regards,
Eva Kemp.

#32757 Copied In reply to: some categories are not showing up

Eva Kemp

Participant

January 10, 2015 at 10:12

Hello,

I’ve updated the required plugins for you. Please update WordPress as well and don’t forget to create a back up before update.
If the problem persists after it please let us know.

Thank you.
Regards,
Eva Kemp.

#32754 Copied In reply to: Delivery Address not displaying in My Account, Thank you page etc

Eva Kemp

Participant

January 10, 2015 at 09:37

Hello,

I’ve updated Visual Composer plugin.
Please check it now.

Thank you.
Regards,
Eva Kemp.

#32749 Copied In reply to: Visual composer causing problems

Eva Kemp

Participant

January 10, 2015 at 09:36

Hello,

Happy New Year too!
Sorry for a long delay. It’s caused by large amount of work for our developers. During the next few days we’ll fix this bug and inform you about it.

Thank you for understanding and patience.
Regards,
Eva Kemp.

#32748 Copied In reply to: Accordion cart scrolling too far

Eva Kemp

Participant

January 10, 2015 at 09:31

Hello @ziloub,

We’ve replied to you on other topic that you created.
Please check.

Regards,
Eva Kemp.

#32746 Copied In reply to: Website very slow to load with your theme Royal

Eva Kemp

Participant

January 10, 2015 at 09:30

Hello,

Have you checked the slider with default WordPress theme?
If the problems persists there then a bug is in slider plugin itself, not the theme.
You can refer to Revolution Slider forums to find some solution concerning the issue.

Thank you.
Regards,
Eva Kemp.

#32745 Copied In reply to: Html5 full screen video on Revolution Slider – pixelated

Eva Kemp

Participant

January 10, 2015 at 09:22

Hello,

You’re welcome.

Regards,
Eva Kemp.

#32743 Copied In reply to: Removing categories, tags from underneath the photo on blog.

Eva Kemp

Participant

January 10, 2015 at 02:37

Hello,

Could you please show a screenshot what exactly you want to remove and the direct link to the page?

Thank you.
Regards,
Eva Kemp.

#32728 Copied In reply to: Removing categories, tags from underneath the photo on blog.

Eva Kemp

Participant

January 10, 2015 at 02:34

Hello,

There is an error on your site:
http://imgur.com/ypI4Bn0

To fix it please read Woocommerce documentation http://docs.woothemes.com/document/jquery-cookie-fails-to-load/

Thank you.
Regards,
Eva Kemp.

#32727 Copied In reply to: Variable product page not showing "add to cart"
Eva Kemp

Participant

January 10, 2015 at 02:24
Hello,

You can edit “Returns and Delivery” tab in Theme Options > Single Product page > Custom Tab Title.
To rename tabs you can follow these instructions: http://docs.woothemes.com/document/editing-product-data-tabs/
Please add this code in custom.css file to remove “Additional Information” text:

div#content_tab_additional_information h2 { display: none !important; }

Thank you.
Regards,
Eva Kemp.
#32726 Copied In reply to: Product Page
Eva Kemp

Participant

January 9, 2015 at 22:21

Hello,

Thank you for kind words. We appreciate it very much.

Have a good weekend.

Regards,
Eva Kemp.

#32719 Copied In reply to: I got the unnecessary space under footer

Eva Kemp

Participant

January 9, 2015 at 21:27

Hello @Evelyn,

You’re welcome.

Have a good weekend.
Regards,
Eva Kemp.

#32717 Copied In reply to: Update to Theme & Included Premium Plugins

Eva Kemp

Participant

January 9, 2015 at 20:35

Hello,

As I see there is possibility to add price in Product Data section when editing a product.
I’ve set the price for “Bob Marley” product.
Please check.
Cart and Checkout pages don’t work, because you didn’t select them in Woocommerce > Settings > Checkout tab > Checkout Pages section.
I’ve installed the missing Woocommerce pages and now they are working.
Please check and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#32713 Copied In reply to: Can't Add Prices on Products Anymore, How to Make Banner Larger, Checkout Issues

Eva Kemp

Participant

January 9, 2015 at 20:23

Hello @Mentadata,

When I tried to upload plugins via FTP I got the error:
“Response: 550 Failed to change directory.”

Please check with your hosting provider if there any restrictions set for the folders.

Thank you.
Regards,
Eva Kemp.

#32712 Copied In reply to: "Notice: Undefined variable"

Eva Kemp

Participant

January 9, 2015 at 20:06

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#32710 Copied In reply to: Variable product page not showing "add to cart"

Eva Kemp

Participant

January 9, 2015 at 20:05

Hello,

You’re welcome.

Regards,
Eva Kemp.

#32708 Copied In reply to: Image function etheme_get_image not working

Eva Kemp

Participant

January 9, 2015 at 20:00

Hello,

You’re welcome.
Have a great weekend too.

Thank you.
Regards,
Eva Kemp.

#32707 Copied In reply to: cannot install all demo content properly
Eva Kemp

Participant

January 9, 2015 at 19:59
Hello,

Please add this code in custom.css file:

html { overflow: hidden; }

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.
#32706 Copied In reply to: I got the unnecessary space under footer
Eva Kemp

Participant

January 9, 2015 at 19:57
Hello,

Concerning the checkout and price issues please provide us with wp-admin panel credentials in Private Content to check it.

Do you mean you want to increase logo size in the header?
If so you need add this code in custom.css file:

.header6 .logo img { max-width: 500px; }

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.
#32705 Copied In reply to: Can't Add Prices on Products Anymore, How to Make Banner Larger, Checkout Issues
Eva Kemp

Participant

January 9, 2015 at 19:21

Hello @kvaugust,

As I see Revolution Slider is working fine and updated to the latest version.
Please clarify with more details what issues you’re experiencing.

Thank you.
Regards,
Eva Kemp.

#32703 Copied In reply to: Revolution slider won't display

Eva Kemp

Participant

January 9, 2015 at 19:10

Hello @Mentadata,

Please ask your host to enable allow_url_fopen function and then install all required plugins.
If the problem is still there after that please let us know.

Thank you.
Regards,
Eva Kemp.

#32702 Copied In reply to: "Notice: Undefined variable"

Eva Kemp

Participant

January 9, 2015 at 17:24

Hello,

I’ve updated the theme.
Please update WordPress as well. Don’t forget to create back up of the files and database before update.

Thank you.
Regards,
Eva Kemp.

#32692 Copied In reply to: PROBLEM CATEGORY LINK AND BUTTON ADD TO CART FOR VARIATION PRODUCT

Eva Kemp

Participant

January 9, 2015 at 17:16

Hello,

Have you restricted access to your site?
Do you want to have the same logo in footer as on our demo or make some other modifications?

Thank you.
Regards,
Eva Kemp.

#32689 Copied In reply to: Problem with configuration of Wheels template in Royal theme

Eva Kemp

Participant

January 9, 2015 at 16:58

Hello,

You’re welcome.

Regards,
Eva Kemp.

#32687 Copied In reply to: Category descriptions appearing in drop-down menu

Eva Kemp

Participant

January 9, 2015 at 16:47

Hello,

Sorry but in this case we recommend you to update the theme and WordPress to the latest versions.
Before update create a back up of your files and database to be able to restore it if something goes wrong.

Thank you.
Regards,
Eva Kemp.

#32685 Copied In reply to: Image function etheme_get_image not working
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Viewing 23,010 results - 22,981 through 23,010 (of 31,382 total)

Viewing 30 posts - 22,981 through 23,010 (of 31,382 total)

← 1 2 3 … 766 767 768 … 1,045 1,046 1,047 →

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