Hello,
You need ask your host to increase memory_limit value.
Thank you.
Regards,
Eva Kemp.
Hello,
You need ask your host to increase memory_limit value.
Thank you.
Regards,
Eva Kemp.
Hello @truer,
That answer is related to Sign In popup form.
Regards,
Eva Kemp.
Hello,
I’ve changed places for Sales and Shoes categories just dragging them in Product > Categories.
Please check the order now.
Regards,
Eva Kemp.
Hello,
I’ve added this code in custom.css file:
.category-description {
display: none !important;
}
Now space isn’t shown on Shop page on mobile device.
To hide sidebar on a single product page on mobile use this code:
@media (max-width: 480px) {.sidebar-left.single-product-sidebar {display: none !important;}}
Regards,
Eva Kemp.
Hello,
We’re glad you managed to resolve the issue.
Have a nice day.
Regards,
Eva Kemp.
Hello,
You can update the theme as shown in our video tutorial (it’s for Legenda theme but the process is the same):
Regards,
Eva Kemp.
Hello,
Please try to add this code in custom.css file and disable fixed header in Theme Options > General > Enable Fixed Header > Off:
.header.main-header {
position: fixed;
z-index: 10000;
background-color: white;
width: 100%;
margin-top: 30px;
}
.top-bar {
position: fixed;
z-index: 10000;
width: 100%;
}
.wpb_revslider_element.wpb_content_element {
margin-top: 158px;
}
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked your site in Firefox and slider is shown:
http://storage1.static.itmages.com/i/15/0527/h_1432731457_4437556_234f15a96d.png
Is your browser updated?
Please check it once more.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials and we’ll help you to create child theme.
Regards,
Eva Kemp.
Hello,
Now you’re using old theme version.
Please update the theme to the latest version 2.7.1.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Thank you.
Regards,
Eva Kemp.
Hello,
That page is installed with all demo data in Theme Options > Import/Export when you select Install Demo Data button.
Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
I’ve updated Revolution Slider plugin and slider is working now.
Please clear browser cache and check.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
As I see plugins can be activated now.
Please check it.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials and a link to product page where you added the list.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately I don’t see that section on your Cart page:
http://storage4.static.itmages.com/i/15/0527/h_1432728999_9018090_6a453f5539.png
Please check it in another browser.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but still incorrect.
Please reset the password to one without special symbols.
Thank you.
Regards,
Eva Kemp.
Hello @Chic2Chic,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello @ecopark,
We can’t log in to your FTP account getting this error:
Response: 550 PWD: No such file or directory
Error: Failed to retrieve directory listing
Please check the credentials and permissions you set for FTP user.
Thank you.
Regards,
Eva Kemp.
Hello,
Try to use this code in style.css file of your child theme:
.empty-category-block .btn:hover {
background-color: blue !important;
border-color: blue !important;
}
Regards,
Eva Kemp.
Hello,
Please update WordPress to the latest version as well and all required plugins which you can download here: https://www.8theme.com/download-plugins/ .
If the problem still persists after that provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
Add this code in custom.css file:
#billing_country_field, #shipping_country_field {display: none;}
Regards,
Eva Kemp.
Hello,
Please edit the file wp-content/themes/woopress/comments.php (line 39) and comment the code:
<p><?php _e('Comments are closed', ETHEME_DOMAIN) ?></p>
Regards,
Eva Kemp.
Hello,
You can translate it in the file wp-content/themes/woopress/searchform.php (line 12).
Regards,
Eva Kemp.
Hello,
Try to use this code in custom.css file:
@media (max-width: 480px) {.vc_custom_1432721027812 p {
line-height: 1 !important;
}}
Regards,
Eva Kemp.
Hello,
The problem with “Add to Cart” button was caused by “Info Box” row that you appended to “Tabs” row. I’ve created a separate row for “Info Box” elements.
Please check it now.
The issue with user editing persists with default WordPress theme too, so it’s not related to our theme. You need visit WordPress forums concerning this problem.
Regards,
Eva Kemp.
Hello,
There is an error on your site:
Fatal error: Allowed memory size of 134217728 bytes exhausted
Please ask your host to increase memory_limit value.
Thank you.
Regards,
Eva Kemp.
Hello,
Some plugin is causing the issue. Please deactivate them one by one to find it out.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a direct page link where you have problems with product categories and describe what exactly is incorrect on that page.
Also give us wp-admin panel access in private content.
Thank you.
Regards,
Eva Kemp.