Hello,

As you can see on ThemeForest site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 we didn’t mention that the theme is compatible with IE8: http://storage2.static.itmages.com/i/15/0729/h_1438167356_3729122_ccf0d83db9.png .
Please check it in later version.

Regards,
Eva Kemp.

Hello,

I’ve added this code in Global Custom CSS:

@media screen and (min-width: 992px) and (max-width: 1200px) {
.header-type-12 .navbar-collapse {
   display: none !important;
}
.navbar #st-trigger-effects {
  display: block !important;
  margin-top: 20px !important;
}}

Please check the site now.

Regards,
Eva Kemp.

Hello,

500 internal server error is related to server configuration. Perhaps there were some issues on a server. Unfortunately we can’t know the exact reason. You need check error_log file on a server with your hosting provider.

Regards,
Eva Kemp.

Hello,

Your screenshot can’t be found. Please reupload it and provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

The same issue persists with default WordPress theme too. In this case you may ask the authors via comments concerning this problem:
http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments

Regards,
Eva Kemp.

Hello,

You didn’t add the code I gave you in the previous post. Please add the following code in custom.css file:

.et-mobile-menu li > a {
  color: white !important;
  line-height: 40px !important;
}
@media (max-width: 979px) {.top-bar {
  height: 40px !important;
}}
@media (max-width: 979px) {.page-content > .row-fluid {
    display: block !important;
}}

How to create custom.css you can watch in this tutorial.

Regards,
Eva Kemp.

Hello,

We’ve forwarded this issue to our developers. You’ll be notified as soon as we get a reply from them.

Thank you for your patience.

Regards,
Eva Kemp.

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.
You don’t need license for plugins. All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

Hello,

That’s great.
Let us know if there are any questions.

Regards,
Eva Kemp.

Hello,

You can ask for refund at Envato:
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=37840

Regards,
Eva Kemp.

Hello,

Desktop

1) The problem was caused by “RK Responsive Contact Form” plugin. I’ve disabled it and now drop down menu is working. Clear browser cache and check.

Mobile

1) Please add this code in custom.css file:

@media (max-width: 979px) {.page-content > .row-fluid {
    display: block !important;
}}

How to create custom.css you can watch in this tutorial.

2) I’ve enabled “Sign In” link in Theme Options > Header and disabled the plugin “Sticky Popup”, now you can see “Sign In” icon in top bar:
http://storage4.static.itmages.com/i/15/0728/h_1438116760_2243900_cbfd93e3e5.png
To align top bar add this code in custom.css:

@media (max-width: 979px) {.top-bar {
  height: 40px !important;
}}

3) As I see the Testimonials slider is working:
http://storage4.static.itmages.com/i/15/0728/h_1438115631_8342180_df7f22b419.png

4) Footer is also shown:
http://storage4.static.itmages.com/i/15/0728/h_1438115893_1546750_414d25dc4b.png

5) Add this code in custom.css:

.et-mobile-menu li > a {
  color: white !important;
  line-height: 40px !important;
}

Regards,
Eva Kemp.

Hello,

Go to Appearance > Widgets and drag empty Text widget into “Footer Links” area.

Regards,
Eva Kemp.

Hello,

As you use widgets in Footer you need translate widgets as described in WPML documentation:
https://wpml.org/2011/03/howto-display-different-widgets-per-language/
Please try it.

Regards,
Eva Kemp.

Hello,

I’ve added the code in CSS block of Visual Composer editor in your home page:
http://storage2.static.itmages.com/i/15/0728/h_1438111658_1828481_0b02dac36d.png

Please clear browser cache and check featured products.

Regards,
Eva Kemp.

Hello,

In this case we recommend you to contact the authors of “Contact Form 7” plugin. They should provide you with the correct code to align form fields and fix the issue with “Message” box border color. Please understand that we didn’t create this plugin and we don’t know what exact customization is used there. We can only assist you on our contact form customization, but not for 3rd-party plugins. So the plugin authors should give you proper css code and other answers to your queries.

Thank you for understanding.
Regards,
Eva Kemp.