Forum Replies Created

Viewing 30 posts - 6,451 through 6,480 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2016 at 09:37

    Hello,

    You need create variable product and set attributes for it as described in the documentation https://docs.woothemes.com/document/variable-product/ .
    Then set different prices for your variations.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2016 at 09:35

    Hello,

    As I see that content is added in your static block “footer-coffee”.
    Edit it there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2016 at 09:30

    Hello,

    I’ve created static block “Footer new” and added “8theme – Static Block” widget to “Footer 2” area in Appearance > Widgets. Also custom sidebars are created there for footer static block and I’ve added them using Widgetised Sidebar element in Visual Composer editor.

    Check footer now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2016 at 09:18

    Hello,

    I’ve checked contact form with Gmail account and email has been delivered successfully:
    http://storage5.static.itmages.com/i/16/0203/h_1454487416_7647813_1d723a3642.png

    Try to use other email address (gmail for example) or you need contact your hosting provider support to check mail logs.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2016 at 09:05

    Hello,

    You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/classico/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message or you can fix it by editing the files in wp-content/themes/classico/woocommerce directory and change the version to the current Woocommerce version that you’re using.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2016 at 09:03

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 20:16

    Hello,

    Please read the theme documentation https://www.8theme.com/demo/docs/legenda/#!/footer regarding footer creation. To enable Visual Composer editor in Static Blocks go to WP Dashboard > Visual Composer > Role manager > Post types > Select “Custom” > Tick “Static Block”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 20:12

    Hello,

    This is related to woocommerce update not to the theme. If you install their default theme Storefront you’ll see the same behavior.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 19:59

    Hello,

    Please provide us with WP Dashboard and FTP details in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 19:56

    Hello,

    Check the logo image in Pages > your home page > Custom logo for this page in Page Layout box on the right side.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 19:51

    Hello,

    The issue is caused by your customizations. We’ve uploaded new theme version in the wp-content/themes/woopress folder. Please activate it in Appearance > Themes and check product gallery images.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 19:41

    Hello,

    We recommend to use static blocks for proper footer display as it’s described in the documentation https://www.8theme.com/demo/docs/woopress/#!/0_footer

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 19:34

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 19:05

    Hello,

    You are welcome.
    All changes in child theme won’t be lost after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 18:58

    Hello,

    Unfortunately your request requires additional customization which is out of our support scope. Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 18:53

    Hello,

    You are using incorrect shortcode. Please read theme documentation https://www.8theme.com/demo/docs/idstore/#!/idstore_shortcodes regarding available shortcodes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 18:25

    Hello,

    Where did you find this prefix es_UY?
    I don’t see it in the locales list http://wpcentral.io/internationalization/
    Rename .po and .mo files in the directory wp-content/themes/woopress/languages. Translation files that you are using must have similar language prefix as only one locale is written in wp-config.php file, in your case it’s $locale='es_ES';.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 18:05

    Hello,

    You can mark new and special products in Products > edit a product http://storage9.static.itmages.com/i/16/0202/h_1454432737_2023736_164350426c.png .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 17:44

    Hello,

    Just upload product images with the mentioned dimensions. You don’t need to change single product images size.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 16:10

    Hello,

    As I see you haven’t translated the strings in the file wp-content/themes/woopress/languages/es_UY.po, look at the screenshot http://storage8.static.itmages.com/i/16/0202/h_1454425643_5165336_61ca61de62.png .
    Check this file and translate all needed strings.

    Also language prefix es_UY is incorrect. Are you translating to Spanish? Then it should be es_ES. Rename your .po and .mo files.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 14:37

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 13:54

    Hello,

    I’ve renamed old woocommerce folder to “woocommerce_old” in the directory /wp-content/themes/woopress and uploaded the updated “woocommerce” folder from the theme package.

    Clear browser cache and check Cart page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 13:46

    Hello,

    Do you mean there is no “Proceed to Checkout” on the Cart page?
    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 13:42

    Hello,

    We can’t replicate the issue with “Edit” link on the forum, that’s why we asked to show a screenshot of the error you see.
    Also if you don’t mind you can provide us with your credentials to support forum to check this problem.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 13:08

    Hello,

    Sorry for a long delay.
    The issue should be fixed now.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 11:44

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 11:43

    Hello,

    I’ve checked your wp-admin panel and it’s loading quite fast.
    Try to disable 3rd-party plugins and check the dashboard again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 11:19

    Hello,

    You need edit the file wp-content/themes/woopress/framework/theme-functions.php in lines 1440, 1450.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 11:13

    Hello,

    The problems are related to one of your 3rd-party plugins.
    Disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2016 at 10:57

    Hello,

    In Global Custom CSS you have the code:

    .woocommerce-message, .success, .error, .alert-success, .woocommerce-error, .alert-error, .woocommerce-info, .alert-info, .info, .woocommerce-warning, .alert-warning, .warning {
      border: 1px solid transparent;
      box-sizing: border-box;
      color: #767676;
      display: none;
      float: left;
      font-size: 11px;
      line-height: 24px;
      margin-bottom: 20px !important;
      padding-bottom: 15px;
      padding-left: 60px !important;
      padding-right: 15px;
      padding-top: 15px;
      position: relative;
      width: 100%;
    }

    As you can see you added display: none attribute.
    I’ve removed 2 classes .success, .error from the list and now notices are shown.

    Please check your contact form and clear browser cache before.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 6,451 through 6,480 (of 31,382 total)
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