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Viewing 30 posts - 31 through 60 (of 72 total)

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dunies

Participant

March 29, 2018 at 12:01

Hello,

I appreciate your effort but this is how things are:

First of all this is a problem that plugin authors need to solve because although their plugin is good, this is a huge problem for the non-latin chars.

The problem does not exist when the Ultimate addons are used.

However the Handmade theme https://www.8theme.com/demo/xstore/handmade which I have used for my demo has been made with Massive addons.

Is there another way to achieve that style without the use of Massive addons?

Just after Easter, (in about a week), I will need to use that demo for a shoe store. But how can I do that when the problem is not fixed?

If you think that there is an alternative to achieve the same style with another plugin then please advice. Otherwise we will both have to press the plugin author more.

Thank you in advance

Please, contact administrator
for this information.

#189660 Copied In reply to: Xstore and Massive addons and Non Latin chars

dunies

Participant

March 29, 2018 at 07:56

Hello,

Any solution?

I have a client and I cannot decide your theme if this is not solved.

It’s such long time since the day I asked.

Please reply about this.

#189607 Copied In reply to: Xstore and Massive addons and Non Latin chars

dunies

Participant

March 20, 2018 at 09:29

3 days passed and no reply. What is going on? Is there a solution?

#188702 Copied In reply to: Xstore and Massive addons and Non Latin chars

dunies

Participant

March 17, 2018 at 09:13

Any news about this issue?

I need to know As soon as possible please!

#188540 Copied In reply to: Xstore and Massive addons and Non Latin chars

dunies

Participant

March 6, 2018 at 09:01

Hello,

Here are the login details you need.

Thank you

Please, contact administrator
for this information.

#187280 Copied Theme version: latest WooCommerce version: latest In reply to: Xstore and Massive addons and Non Latin chars

dunies

Participant

February 28, 2018 at 22:10

Dear Olga, I never got your reply because our chat session has got removed and never received a copy via email. In the old days I was able to view past sessions. These days that is not possible.

Do you think it is help when you see question marks instead of text at front end and you tell me that website is Ok? Website was struggling to load because of encoding problem.

Anyway I will set up a demo the next days and I will send you login details to handle the issue. I cannot proceed in more purchases if this problem cannot be solved.

Please expect my next communication on Monday as I’m abroad right now.

Thank you.

#186751 Copied In reply to: Xstore and Massive addons and Non Latin chars

dunies

Participant

June 28, 2017 at 01:00

Yes, thank you. This fixed the issue.

#166583 Copied In reply to: Return to previous page cannot be translated

dunies

Participant

June 27, 2017 at 14:07

It as translated though. Anyway, I did but still the issue persists.

Ftp details are correct.

https://www.dropbox.com/s/19g97rhayx5kget/SHOT.PNG?dl=0

#166546 Copied In reply to: Return to previous page cannot be translated

dunies

Participant

June 27, 2017 at 11:43

Please try again. The dash was wrong

Please, contact administrator
for this information.

#166525 Copied In reply to: Return to previous page cannot be translated

dunies

Participant

June 26, 2017 at 17:20

I have done all those you mention before I write to you but the problem is still there.

#166453 Copied In reply to: Return to previous page cannot be translated

dunies

Participant

April 24, 2017 at 10:00

Thank you very much!

Everything works fine now.

I hope you will consider the chat support of Xstore soon enough.

Best Regards
Elena

#161021 Copied In reply to: Complete order page doesn't work after update! URGENT!

dunies

Participant

April 24, 2017 at 09:04

Here you are:

Please check this issue asap as the eshop doesn’t work

Please, contact administrator
for this information.

#161010 Copied In reply to: Complete order page doesn't work after update! URGENT!

dunies

Participant

April 22, 2017 at 22:25

I have the same issue, what shall I do?

#160954 Copied In reply to: Checkout not working

dunies

Participant

April 22, 2017 at 17:37

Please this is very URGENT will you help?

#160947 Copied In reply to: Complete order page doesn't work after update! URGENT!

dunies

Participant

July 9, 2016 at 20:57

Also please help me make this https://www.dropbox.com/s/23zroyt8shqu7s0/posts.PNG?dl=0 like you have it here https://www.8theme.com/demo/royal/cleopatra/?et_styles=0-6-2-9-0-1.

The post grid category in vc doesn’t work by the way.

I used post slider but this is how bad it looks
https://www.dropbox.com/s/hxqg5lmns2m18qg/badlook.PNG?dl=0

Thank you in advance

#133055 Copied In reply to: Problems after i updating theme

dunies

Participant

July 9, 2016 at 20:54

Dear Eva,

Please check again how the live shows here https://www.dropbox.com/s/4f2p2jci7qxwsvf/Screenshot%202016-07-09%2022.48.44.png?dl=0

and how I need the final look at the shot I sent you above
https://www.dropbox.com/s/shgruydvfwegw84/shot.jpg?dl=0

The arrows are very bad to new version. I need them to look as the furniture shot.
Also the new arrivals and featured links being between lines and the selected link to be highlighted is far too nicer than the one now.

Please help me to make your theme as nice as it was when I bought it.

#133054 Copied In reply to: Problems after i updating theme

dunies

Participant

July 9, 2016 at 16:31

Hello,

After upgrading the product tabs doesn’t look as it used to look. Please help me to make them as it was or to the shot I’m sending you.

https://www.dropbox.com/s/shgruydvfwegw84/shot.jpg?dl=0

#133039 Copied Theme version: latest WooCommerce version: latest In reply to: Problems after i updating theme

dunies

Participant

January 19, 2016 at 07:48

The “Enable slider for gallery images” was off. Fixed

#108642 Copied In reply to: Woocommerce update

dunies

Participant

December 1, 2015 at 10:40

Hello Eve,

I pasted it but didn’t work. As the account created for you is still active, would you like to check it out yourself?

#102106 Copied In reply to: Problems after i updating theme

dunies

Participant

November 30, 2015 at 18:19

Hello Eva,

by adding the code given, issue with fixed header has been fixed! Thank you very much!

Regarding the product tabs now, your them has a certain style and no matter the plugin changes the buyers and owners of the theme must be able to achieve that style no matter the plugin changes. Mind you, if I have seen your demo today and asked you to help me achieve what I have seen on your current demo, what you would have told me?

Besides, on November 25, 2015 at 7:20 pm and message #101349 you wrote:

“Hello,

Have you updated all plugins to the latest versions too?
You can download them here:
https://www.8theme.com/download-plugins/

We don’t have any issues with VC editor on our test site with theme version 2.3.

Regards,
Eva Kemp.”

If your test site uses the latest VC version then you must have the same issues. And if it is a known issue then why you show something different and nicer on your demo while the future and current buyers cannot have it?

On the screensot below you will see the style I want to have instead of the ugly and old fashioned tabs. Please help me achieving it as it is part of this nice theme.

https://www.dropbox.com/s/5d8kb2a9fvbeto7/shot.PNG?dl=0

#101996 Copied In reply to: Problems after i updating theme

dunies

Participant

November 27, 2015 at 10:38

https://www.dropbox.com/s/5d8kb2a9fvbeto7/shot.PNG?dl=0

Regarding the secondary menu look what happens if a product is added on cart. Again a mess.

#101631 Copied In reply to: Problems after i updating theme

dunies

Participant

November 27, 2015 at 10:28

Eva, there is one more that goes below

https://www.dropbox.com/s/nhjcb4ztzg94npv/shot2.PNG?dl=0

Can we do something for that?

Also i found out that on product tabs can be added css.

What shall I add to have your style?
https://www.8theme.com/demo/royal/

As it is now it doesn’t match with theme’s look and feel.

Thank you in advance for your help.

#101606 Copied In reply to: Problems after i updating theme

dunies

Participant

November 26, 2015 at 23:00

Eva I created one more shot to make you understand that main menu goes below while it should have been on 1 line. By going below it meets the secondary which is not good. How can each menu be situated in each own separate line?

I use both FF and chrome but it is not a browser issue cause it is wrong to your shot as well.

https://www.dropbox.com/s/5iyy92bgkzfgbvx/shot3.PNG?dl=0

#101552 Copied In reply to: Problems after i updating theme

dunies

Participant

November 26, 2015 at 20:32

One more thing, on the slider the arrows are not being displayed after upgrading the revslider.

What can be wrong with that?

#101535 Copied In reply to: Problems after i updating theme

dunies

Participant

November 26, 2015 at 20:29

Hello and thank you very much that problem is solved.

I need your help to a few more things that came up after upgading.

1. product tabs

https://www.dropbox.com/s/5d8kb2a9fvbeto7/shot.PNG?dl=0

Can I still have the previous style, like on your demo?
https://www.8theme.com/demo/royal/

And if not, how i can make the font bold to the existing tabs?

2. Seconday menu
You added a new menu which is great but to my case it gets confused with the main menu.
Is it the logo, the font that makes it confused? Can I do something to separate them?

On the image below the titles with yellow are from the main menu and those must be on one line.
https://www.dropbox.com/s/nhjcb4ztzg94npv/shot2.PNG?dl=0

Thank you in advance

#101534 Copied In reply to: Problems after i updating theme

dunies

Participant

November 26, 2015 at 11:55

Please check it out fast as website is not functional since last night.

Please, contact administrator
for this information.

#101454 Copied In reply to: Problems after i updating theme

dunies

Participant

November 26, 2015 at 08:51

No I don’t mind

Please keep me posted

#101414 Copied In reply to: Problems after i updating theme

dunies

Participant

November 25, 2015 at 21:51

I updated with the new theme.

Please check this page again

http://www.avart.gr/?page_id=22494

Please, contact administrator
for this information.

#101386 Copied In reply to: Problems after i updating theme

dunies

Participant

November 25, 2015 at 19:56

Yes Eva,

I updated everything but when I viewed this page http://www.avart.gr/?page_id=22494 it didn’t load the text on the left. When I tried to edit the text just in case it was a problem with that, when I clicked on the little pen nothing was happening.

When I activated old theme, vc was working ok and so the effects of it.

I can give you access to to test it yourself if you like.

#101364 Copied In reply to: Problems after i updating theme

dunies

Participant

June 22, 2015 at 23:20

Hello Eva and Robert,

To begin with, thank you for your effort.

I spent a whole day today, trying to figure out what is going on.

it seemed to be an wpml problem because when i deactivated everything was working.

Then I deactivated all plugins and seemed that wordfence and slimstat was causing the issue.

Later on I found out that I still had problem with vc cause I wasn’t able to edit pages. Vc couldn’t load.

After a hell time, I installed everything from scratch on a new db and found out that the reason was mailpoet plugin. Slimstat now works fine both with vc and wpml and wpml with vc.

So I unistalled mailpoet and I will write to them.

Thanks again for your help and I hopes this post will help others in the future.

#70903 Copied In reply to: wpml conflicts with visual composer
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