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Viewing 5 posts - 1 through 5 (of 5 total)
  • Avatar: DiditzZz
    DiditzZz
    Participant

    Hi,

    Sorry I thought it was enough with just admin login. Is it possible to use WP File Manager plugin? Anyways I have provided FTP Access too.

    Please contact administrator
    for this information.
    Avatar: DiditzZz
    DiditzZz
    Participant

    Hi, can you lay down the exact steps of what you did? We have a few other projects to fix, and we can’t be waiting for you to help fix it one by one. Let me know, thanks.

    Avatar: DiditzZz
    DiditzZz
    Participant

    Hi XStore support. Just want to let you know that it took too long for you guys to fix it, so my boss asked to remove the “All Departments” for the time being, not to permanently remove it. If you logged in into our administrator page and found it not setup in my “Appearance” > “Customize”, it is only because we need to remove it until you can fix it, due to the website is already live. If you already have the time, please log in and add it in again and test to solve the issue. Thanks in advance.

    Avatar: DiditzZz
    DiditzZz
    Participant

    I am experiencing similar. Cleared server cache, purged caches in w3 total cache, doing whatever I can to clear any ‘cache’. Still experiencing same thing. If many people are experiencing similar things, maybe there’s something wrong with your ‘cache’ system programming (since we can see cache features integrated directly into Xstore in the “Appearance” > “Customize” section). Here’s my results : https://gyazo.com/d707e38d259979d9c9d2ad5a4c420114

    Avatar: DiditzZz
    DiditzZz
    Participant

    never mind, solved. Thanks abunch!

Viewing 5 posts - 1 through 5 (of 5 total)

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