Dear Eva,
I did not received any prompt for an update of the theme from my dashboard. Am I suppose to update manually?
Thank you.
Our Little Bliss
Dear Eva,
The update fixed the problem.
Thanks a lot.
Best Regards,
Our Little Bliss
Dear Eva,
I did not received any prompt for an update of the theme from my dashboard. Am I suppose to update manually?
Thank you.
Our Little Bliss
Dear Eva,
Please find the link as requested.
http://ourlittlebliss.com/product-category/dresses/
Thanks.
Our Little Bliss
Dear Robert,
Please try again with the following setting for FTP (picture of working setting attached) using FileZilla. These setting worked previously when I requested for support.
For the wp-admin, I am also providing the same login information. You might want to take note that the website tend to prompt a special username and password. Please follow as shown in the Private Content.
Many Thanks.
Our Little Bliss
Dear Eva,
Please find the required information under Private Content.
Thanks.
Our Little Bliss
Dear Eva,
Yes it is showing correctly.
Thank you very much.
Dear Jack,
It works. Thanks for your help.
Dear Eva
Ok I got it. Thank you very much.
Dear Jack,
After activating the child theme, the website did not seem slow in loading. It must be that day the server is slow, giving me the wrong impression.
If I have made changes under Woocommerce->Setting->Emails->Completed Order->Email Heading, does that save into the customer-completed-order.php? I could not find this particular line in the php file. I want to check if I need to copy this file to the child theme?
Where can I find the option for me to select the product as featured?
I also noticed that my website is missing the register option in the header even though I have set them ON under theme options. Please assist to check where have I done wrong.
Many Thanks.
Dear Jack,
I tried creating a child theme a few days ago but after activating it the website take a longer time to load. So I decide to delete and use back the default theme. Any idea why?
By the way I noticed from the demo for IDStore, the home page has a featured products slider which I never have since day one after installing. Where can I find the setting to activate it?
Thank you.
Dear Jack,
Will I lose the custom.css and form-checkout.php due to the next theme update?
Thanks.
Dear Jack,
Everything is looking nice now. Thank you very much.
One question. The revolution slider currently is outdated. Do you recommend to update?
Installed Version: 4.3.6
Latest Available Version: 4.5.01
Dear Eva,
Now on my laptop at 1366×768 resolution, I see the price alignment going wrong and with a lot of empty space below as attached. The alignment on the mobile is affected as well. Please see attached.
https://www.dropbox.com/s/b6ak2vuxc5kl85l/Alignment%201366×768.png
https://www.dropbox.com/s/6mo0w893r2pz3f8/Alignment%20Mobile.png
On the 1920×1080 laptop, if we use (left: 90px) the price alignment would be perfect but in doing so I will make the alignment even worst on my laptop.
Let me know if we can assign the alignment individually for different resolution. If not possible, we will have to use a common resolution as the benchmark.
Thanks.
Dear Eva,
The mobile version is looking fine now but the 1920×1080 resolution still need to tweak a bit more. The text is align to the left and the cursor over the box is highlighted below the price. Please see attached for the difference.
https://www.dropbox.com/s/jsz0lrw8lv8k4i9/Alignment%201920×1080.png
https://www.dropbox.com/s/ij2xaivrv55ck96/1366×768.png
Thanks.
Dear Jack,
I found something wrong on the alignment problem. This time on the mobile and on the higher resolution laptop.
I have been using a laptop with 1366×768 resolution to do and view the website. But on another laptop with 1920×1080 resolution, the alignment will be displayed as attached.
https://www.dropbox.com/s/cjncqclchgk5m39/Alignment%201920×1080.jpg
While previously on the mobile, I did not encounter this alignment problem until we added in the new code at custom.css. Please see attached.
https://www.dropbox.com/s/6mo0w893r2pz3f8/Alignment%20Mobile.png
Kindly take a look at coding again.
Many thanks.
Dear Jack,
Everything is working well. Thank you very much for the support.
Dear Jack,
Buttons are all in the correct position. Thank you very much.
Another question. My first footer widget area have two hyperlink, after changing my background colour they become hard to read and when the cursor is over the link they are unreadable because they have the same colour as the background. What code allows me to change to the colours I preferred?
Many thanks.
Dear Jack,
The checkout is working well. I would like to learn and understand where is the initial problem. Please share with me which line are the edited code?
The select option button are looking good but I noticed if the product is out of stock the read more button does not align with the rest of the select options button. Please see attached picture.
https://www.dropbox.com/s/uy9fj964bti8jee/Product%20Box%20Alignment.jpg
Thanks.
Dear Eva,
I can see the select options button clearly now. Thanks but how can we position the price and select options button to be straight across? I would like the look to be constant.
The checkout problem is still not fixed. The page is still jumping to the bottom after I click continue in billing address.
Thank you.
Dear Eva,
I have a provided the settings that allowed me to get connected. Please try them out.
https://www.dropbox.com/s/qmbdk4ufoh03g66/FileZilla%20Settings.jpg
Dear Jack,
May I know which FTP client are you using?
If not I will have to pass my cpanel account details to you.
Thanks.
Dear Jack
I am sorry to miss out the username. Please see attached.
I am able to FTP using FileZilla with the latest provided information. Please try and see if you are able to connect.
Thanks.
Dear Jack
Please find the requested as attached.
Thanks.
Hi Eva
Thank you.
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