Forum Replies Created

Viewing 9 posts - 1 through 9 (of 9 total)
  • Avatar: CamG
    CamG
    Participant
    October 24, 2022 at 13:02

    Hey there !

    We did try this solution but even on the parent theme (with no custom changes) the error persist.

    It seems that the error is coming from the header builder : we tried to deactivate the header on the parent theme and we were immediately able to
    validate our checkout ! The issus seems to come from the header personalization when we are not using a pre-registered template from Xstore.

    Avatar: CamG
    CamG
    Participant
    October 21, 2022 at 17:09

    Hi Rose,

    I just tried but it doesn’t fix the problem, here is a video :

    https://www.loom.com/share/e2801fe7364e4b69a1cd9dcf6b904967

    Léa

    Avatar: CamG
    CamG
    Participant
    October 21, 2022 at 15:51

    Here is the vidéo of how it works on the parent theme :
    https://www.loom.com/share/d46043d7a696468dbfb85a189379b97e

    Léa

    Avatar: CamG
    CamG
    Participant
    October 21, 2022 at 15:48

    Hi Rose,

    Admin accès is on private content area.

    We already did all of that :
    – you can see attached the logs
    https://docs.google.com/spreadsheets/d/1ft4CQnOSAbyNGf6I0p30dMESItXuo8SdLa_ohqsrMhs/edit#gid=0

    Automattic\WooCommerce\Blocks\Domain\Services\ExtendRestApi is deprecated since version 7.2.0! Use Automattic\WooCommerce\StoreApi\Schemas\ExtendSchema instead.

    PHP Notice: Trying to get property ‘ID’ of non-object in /var/www/html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce-events-tracker.php on line 202

    – we already turned on debug mode
    – we deactivated mains plugins such as WCMP, WP rocket…. still not working
    => checkout works with parent theme but not with child theme so it can only be linked to Xstore child theme

    Can you have a look please ?
    Thanks,

    Léa

    Please contact administrator
    for this information.
    Avatar: CamG
    CamG
    Participant
    October 4, 2022 at 18:34

    Hey there ! I have some news !
    When I activated the parent theme it was working. So it seems that the issue is in the child theme ! What can I do and where should I look in order to find what’s causing this ?

    Avatar: CamG
    CamG
    Participant
    October 4, 2022 at 17:16

    My reply in private

    Please contact administrator
    for this information.
    Avatar: CamG
    CamG
    Participant
    October 4, 2022 at 14:27

    Hey ! Thanks for your fast reply !

    Here is the access, if you can check that would be great.

    All best,

    Please contact administrator
    for this information.
    Avatar: CamG
    CamG
    Participant
    October 3, 2022 at 07:16

    Hey there !

    Thanks for your reply. Here are everything you need!

    A save has been done this morning.

    Please do no hesitate if needed.

    Please contact administrator
    for this information.
    Avatar: CamG
    CamG
    Participant
    October 2, 2022 at 11:06

    Hey ! thanks for your fast reply.

    Nevertheless, even after clearing all caches I’m still encountering issues with the XStore Builder that do not saves any changes.

    Please contact administrator
    for this information.
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Viewing 9 posts - 1 through 9 (of 9 total)
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