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Viewing 30 posts - 1 through 30 (of 30 total)
  • Avatar: bharatk
    bharatk
    Participant

    Thank you!!!

    #105365 Copied In reply to: New Products not Functioning
    Avatar: bharatk
    bharatk
    Participant

    I see that the “View on page” has been selected on the Pink Mist E-Liquid, however the variations still aren’t visible on the page for ordering. Also the reason it wasn’t selected is because when using existing functional products as a new product setup guide, the “View on page” option is unselected, yet functions accurately.

    Please take another look.

    #105130 Copied Theme version: 4.0 WooCommerce version: 4.4 In reply to: New Products not Functioning
    Avatar: bharatk
    bharatk
    Participant

    Hello Jack,

    Attached here are a couple screenshots of one of the products although this is the same problem on about a dozen within that category.

    Product
    Attributes
    Variables

    Thank you for the solution to the home page button.

    Please, contact administrator
    for this information.
    #105028 Copied Theme version: 4.0 WooCommerce version: 4.4 In reply to: New Products not Functioning
    Avatar: bharatk
    bharatk
    Participant

    I’m not sure why this message keeps appearing in my WP dashboard:

    Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance.

    #51791 Copied In reply to: Front page layout changed after update
    Avatar: bharatk
    bharatk
    Participant

    Worked like a charm! Thank you Robert

    #51787 Copied In reply to: Front page layout changed after update
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    Thank you very much for all your help!

    Have a great night!!!

    #50733 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    The 3rd IP has been unblocked.

    #50656 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    Please see the PC content for the IPs with open access.

    Please, contact administrator
    for this information.
    #50635 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    FTP access open for the last 2 IP’s I’ve received from Olga.

    Please, contact administrator
    for this information.
    #50614 Copied Theme version: 3.7 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    The large images are tolerable.. perhaps a little smaller would be great. If just those 3 images would appear on the shop page lonked to e-cig, e-liquid, and accessories that’d be awesome.

    #50340 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Hello Eva,

    That’s not right, the products shouldn’t be showing on the shop page, just on the subpages. However the LARGE images that appear on the top of each of the subpages (ecigarettes, eliquids [subpages], and accessories DO belong on the SHOP page and were links to the pages they corresponded to… there should only be 3 images on the shop page the large e-cigarette image, the large e-liquids image, and the large accessories image that are on the following pages respectively:

    ecig: http://www.smokeybar.co.uk/product-category/e-cigarettes/

    e-liquid: http://www.smokeybar.co.uk/product-category/e-liquids/premium-e-liquids/
    and http://www.smokeybar.co.uk/product-category/e-liquids/premium-shisha-e-liquids/
    *NOTE* the image on the e-liquid main page above the subpages is fine!

    accessories: http://www.smokeybar.co.uk/product-category/accessories/

    #50339 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    I have finished the update and again the images that belong on the Shop page to link to the products are on the category/subcategory pages instead, everything else is beautiful.

    Any ideas?

    Please, contact administrator
    for this information.
    #50323 Copied Theme version: 3.7 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    Thank you for the tip about the wp-ecommerce, it’s been removed and now all products and pages are functioning although they are listed in bulleted list view instead of grid view. Do you think that reinstalling the upgrade to 3.7 will correct that issue?

    #50306 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    I followed your instructions, yet am still having empty shop categories & subcategories. I reverted the theme to 3.6, upon doing so, the 3 images that linked to the categories (and their corresponding pages) appeared in the bulleted list rather than grid view.

    Upon updating the theme to 3.7, the products disappeared. At this point I’ve reset it to 3.6 with the 3 SHOP page images appearing but not linking to the products.

    *NOTE* The products are held in the “EMPTY CART” PRODUCTS found here: http://www.smokeybar.co.uk/wp-admin/edit.php?post_type=product NOT the “FULL CART” PRODUCTS listed here: http://www.smokeybar.co.uk/wp-admin/edit.php?post_type=wpsc-product (I’m unsure why there are 2 PRODUCTS sections in the dashboard navigation.

    Can we try getting the products fixed before attempting to upgrade to 3.7 again please.

    Please, contact administrator
    for this information.
    #50279 Copied Theme version: 3.6 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva, can you please respond to my post $49163, in response to you posting #48931.

    After the backup and update to 3.7 as instructed, one “Products” Catalog became 2 and yes the one is empty… I have no clue where it came from or how to get rid of it. Meanwhile the one with the “EMPTY” cart icon is where my products can be found.

    The only things I’ve done since the update was update plugins.

    After the update you provided assistance and all of the products were on the category pages under the shop, the main image on the page was a HUGE image that should have been on the SHOP page linked to the subcategories not on the actual product category pages.

    In essence, can you please just get the products and shop pages sorted so they function as the primary source for the website from within the right directory or something.

    Bharat

    Please, contact administrator
    for this information.
    #49466 Copied Theme version: 3.7 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,
    I do have products… somehow after the the first update attempt I ended up with 2 products parts on the left navigation of the dashboard. With that said… the first time you made corrections to the site EVERY product showed up and was in the correct layout, the products are found in the “empty” shopping cart Icon which is where they’ve been since the start of the website, I have no clue where the “full” cart icon popped in from or how to get rid of it, but either way after I did the backup and update low and behold there is was! After the last fix the image that belonged on the SHOP Page was above the products on the category pages instead of being a link on the main shop page…. now they’re just not working again, not visible, not linked properly, nothing on the shop or subpages work at all just like before the update.

    To save any further time from my shop being down, I’m attaching the login details in the PC setion below. Please be sure you attempt any fixes from the IP addresses I’ve unblocked for you.

    Signed,
    Losing Customers

    Please, contact administrator
    for this information.
    #49163 Copied Theme version: 3.7 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Hi Eva,

    Yes, I am still having the issue, the shop page and product pages aren’t functioning as there are no products available to purchase.

    #48926 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Hi Eva,

    I’m back… I backed up the website & database, updated the theme to 3.7, and yesterday after completing this everything was working fine except that the images that belonged on the “Shop” page were at the top of each subcategory instead of the shop page. Today everything looks like it did before the update…. ideas?

    Please, contact administrator
    for this information.
    #48650 Copied Theme version: 3.7 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    I’m having trouble still with the products, they’re not appearing on the pages that are dedicated to them, the layout is also not correct, they’re appearing as a bulleted list rather than a grids. Since they’re not actual pages I’m having difficulty making the changes to correct the issues, I’m aware that I need to backup the site and update will that correct everything?

    Please, contact administrator
    for this information.
    #48240 Copied Theme version: 3.6 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Hello Eva,

    Thank you for correcting the problem with the “Shop Page” however I was thinking that the subpages of the shop which contained the products available for sale would also be corrected with the fix. Now I’m scratching my head again wondering how to fix that so I can backup the entire “fully functional” site and then run the updates, since that was what caused the issue in the first place.

    Any Ideas?

    RE: Smokeybar.co.uk

    #47996 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Hello Eva,

    The additional IP address has been unblocked.

    Thank You

    Please, contact administrator
    for this information.
    #47965 Copied Theme version: 3.6 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    The IP address provided has been unblocked and now has access to the FTP. Please see the PC section for FTP credentials.

    Please, contact administrator
    for this information.
    #47674 Copied Theme version: 3.6 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Hello Eva,

    If I can request your public IP address to allow access to the FTP, I can unlock the FTP for your use.

    Please, contact administrator
    for this information.
    #47392 Copied Theme version: 3.6 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Repkying to additional information request, please see Private Content

    Please, contact administrator
    for this information.
    #47135 Copied Theme version: 3.6 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    FTP Access

    Please, contact administrator
    for this information.
    #46761 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    FTP Access In PC:

    Please, contact administrator
    for this information.
    #46749 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Hello, I am experiencing the same issue with my site. The items are listed in the Products (which is generally not part of the navigation, the products were visible on the “shop” page). Please assist as My website is fully functional minus the availability of products and purchasing.

    Please, contact administrator
    for this information.
    #46741 Copied Theme version: 3.6 WooCommerce version: 4.1.1 In reply to: Shop page is blank when Woocommerce activated
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    Thank you for your quick prompt replies. Your custom styling worked by reducing the width of the select box but the hover styling for the select box also had to be updated with the same width…

    @media only screen and (max-width: 479px) {.product_layout_variant2 .variations_form table.variations tr select, .product_layout_variant2 .variations_form table.variations tr select:hover { width: 170px !important; } }

    Brilliant support.

    Have a great day.

    Bharat

    #10538 Copied In reply to: How To Change Variations Select Input Width
    Avatar: bharatk
    bharatk
    Participant

    Login details in private content,

    Thank you.

    Please, contact administrator
    for this information.
    #10498 Copied In reply to: How To Change Variations Select Input Width
    Avatar: bharatk
    bharatk
    Participant

    Eva,

    Thank you for the prompt reply.

    I have tried using the custom css also but cannot find which class needs correcting.

    The site is in maintenance mode as it is still in development but I am happy to send you a test user login if you can provide me with an email address or another way to send you the login details.

    Thank you,

    Bharat

    #10492 Copied In reply to: How To Change Variations Select Input Width
Viewing 30 posts - 1 through 30 (of 30 total)