Yes I have cleared the cache. iPhone 12pro max, iOS 15. When problem happened it was iOS 14.8
I’ve since had multiple people with iPhones verify they have the same issue.
Ann Sanicola
Participant
August 26, 2021 at 16:35
1. I’ll check by disabling wPbakery .
2. I can handle the import using your import function and renaming page. I only really concerned about the single product pages, and all the content generated from WooCommerce templates. Like when I add new products.
3. I uploaded the most recent update snd the slider appears to have fixed itself.
Ann Sanicola
Participant
July 19, 2021 at 22:13
Did you not see that I am not talking about sliders? I am talking about the main product image on the single product page. Has NOTHING to do with sliders. My sliders are fine. My products on the other hand are totally messed up. Disabling third party plugins didn’t help. Rolling back Jetpack two versions didn’t help. If I had to guess Id call it a conflict between the single product page builder and your update.
And yes I had a slider issue but I fixed it myself. That was after your LAST update, and rolling back Jetpack didn’t fix that either.
Ann Sanicola
Participant
July 19, 2021 at 18:37
This isn’t about the sliders.
This is about *some* of the product images on the single product page. And those pictures were fine after the Jetpack update. This all started with your update. If it were Jetpack they’d all be like that. It isn’t the image per se, it’s the placement. I’ve tried replacing and totally removing the image.
And the mobile menu doesn’t work. It’s just an image on the screen.
I’ve been very happy until now, this is my second theme with you, but this update is terrible.
Ann Sanicola
Participant
July 18, 2021 at 06:38
Also mobile menu isn’t working either.
Ann Sanicola
Participant
July 18, 2021 at 06:29
It was fine after Jetpack update. Just after theme update. And yes, I have Jetpack, but it’s necessary for my cart system. I’d sooner dump the theme than Jetpack, honestly. And it’s not ALL the images. Just some images.
Ann Sanicola
Participant
July 17, 2021 at 22:54
And not a third party plugin, I tried deactivating everything that isn’t absolutely necessary and they were still wrong. reoptimized all images and regenerated thumbnails. Still wrong.
Its not all items, just some. They all worked before update
Please contact administrator for this information.
Ann Sanicola
Participant
July 14, 2021 at 19:13
That worked, thank you! I added 2FA over the weekend and forgot it would affect you. Ill leep it in mind for the future.
Ann Sanicola
Participant
July 13, 2021 at 19:00
The 8theme sliders are ok now, I played around with them and they work. HOWEVER, the Revolution slider does not, and I dont think Jetpack is the issue. It worked right up until I ran the Revolution slider update. I backed up two versions of Jetpack and no help. I think its the REv slider plugin itself. If the older version still available?
Ann Sanicola
Participant
March 24, 2021 at 15:11
Thank you, I’ll play with it after watching the video.
Ann Sanicola
Participant
March 24, 2021 at 15:02
That worked. How do I control that? It’s just a slider. Ate there any instructions for this?
Ann Sanicola
Participant
March 3, 2021 at 04:39
Further investigations have revealed that it works fine in posts and static blocks, so it’s only in pages.
Ann Sanicola
Participant
March 3, 2021 at 03:12
Adding that I have disabled everything I can without completely breaking my site. I’ve already tried switching to 2021 and it didn’t help. I was *in the middle of using the back end editor to make a change and when I hit save the whole thing went away.
Ann Sanicola
Participant
February 24, 2021 at 23:37
Thanks, the plugin did the trick.
Ann Sanicola
Participant
February 19, 2021 at 15:40
That isn’t even the one that I was looking for, although it is what I got when I did an import page and used the demo. The one on your generic demo page has social sign ups on the left side. I’m not sure how to attach a screen print.
Ann Sanicola
Participant
February 19, 2021 at 01:47
None of the update thru the Xstore menu has worked since this summer.
Ann Sanicola
Participant
May 8, 2020 at 02:00
Figured it out. Used a static block.
Ann Sanicola
Participant
May 8, 2020 at 01:00
I tried that. It shows up on the left and the print was tiny. I’d really like to add it on the page the same way I put it on the shop page I linked. Can I do it better with a static block? The description field on the category page doesn’t give me the option to do anything to it. Can I add all the tags directly in the description or can I use a static block?
Ann Sanicola
Participant
May 6, 2020 at 18:18
Thanks, but I would never do that. I’ve been using Legenda for YEARS. I was just wondering how difficult the switch would be.
Ann Sanicola
Participant
May 5, 2020 at 21:35
Would I do better to change to xstore theme than just keep doing custome css? It appears more modern and flexible
Ann Sanicola
Participant
May 4, 2020 at 20:26
i guess my question for going forward is why editing of the typography in the Theme options does not affect this? Will editing those fields change anything? I thought I was editing the right place since I found what I though was the right font style using inspect. I don’t want to keep bugging you.
Ann Sanicola
Participant
May 4, 2020 at 20:03
Thanks! That worked. Why did it suddenly get huge anyway?
Ann Sanicola
Participant
February 22, 2020 at 17:58
File must have gotten corrupted somehow. I re downloaded and reinstalled child theme after deleting prior child theme and it is working again.
Thanks for pointing me to the child theme issue.7 hours in I was getting punchy.
Ann Sanicola
Participant
February 22, 2020 at 17:54
problem is with child theme only. I downloaded and installed child theme along with other updates. I will delete and reinstall child theme and see if it helps.
i have created an FTP account for you.
Please contact administrator for this information.
