Hello,
Yes. I’ve been changing the settings again to optimize the site again.
1. The problem that I have now is in the “Store Manager” settings section (URL in private). When you login the footer it’s broken. And I know that you could that is something with WCFM. But in your description you offer complete compatibility with the plugin. And I weren’t suppose to be adding custom CSS to fix it.
2. I am still having troubles with off-canvas login section (I contected support before for this problem). When I try to login in off-canvas it redirects me to /my-account/ URL. Every day I have to clear the cache to use it. And a client doesn’t have to do that when they have to use it and sometimes doesn’t even know how to do that.
3. Since I bought the theme I have a lot of problems. Big and small ones. But I’ve been always coming to ask questions here. I stopped because of something with the pandemic situation. But I am re-taking the project and still having troubles in no times. And when I bought this theme. That weren’t the idea. The people who will use the platform is a small town that woduln’t normally use something like it. And if the platform present any kind of problem. They just wouldn’t use it again. I have no second chances. And I will not take that risk with these problems.
4. As the problems 1 and 2. the theme have been always presenting troubles since I bought that’s why I presented a refund request which was accepted. But I talked to your team to give the theme another shot. But still the same.
For these reasons I would like to presente a refund as soon as possible. The theme have this issues (As number 1). That are always there. And somebody just doesn’t buy it thinking to be asking for help.
Please. I need your help because Envato Market is replying emails in 7 days. I would like to have a response from you when they reply. So we can process this as soon as possible.