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Viewing 16 posts - 1 through 16 (of 16 total)
  • Avatar: alonsofl
    falconi
    Participant
    September 11, 2020 at 15:54

    Hello,
    Yes. I’ve been changing the settings again to optimize the site again.
    1. The problem that I have now is in the “Store Manager” settings section (URL in private). When you login the footer it’s broken. And I know that you could that is something with WCFM. But in your description you offer complete compatibility with the plugin. And I weren’t suppose to be adding custom CSS to fix it.
    2. I am still having troubles with off-canvas login section (I contected support before for this problem). When I try to login in off-canvas it redirects me to /my-account/ URL. Every day I have to clear the cache to use it. And a client doesn’t have to do that when they have to use it and sometimes doesn’t even know how to do that.
    3. Since I bought the theme I have a lot of problems. Big and small ones. But I’ve been always coming to ask questions here. I stopped because of something with the pandemic situation. But I am re-taking the project and still having troubles in no times. And when I bought this theme. That weren’t the idea. The people who will use the platform is a small town that woduln’t normally use something like it. And if the platform present any kind of problem. They just wouldn’t use it again. I have no second chances. And I will not take that risk with these problems.
    4. As the problems 1 and 2. the theme have been always presenting troubles since I bought that’s why I presented a refund request which was accepted. But I talked to your team to give the theme another shot. But still the same.

    For these reasons I would like to presente a refund as soon as possible. The theme have this issues (As number 1). That are always there. And somebody just doesn’t buy it thinking to be asking for help.

    Please. I need your help because Envato Market is replying emails in 7 days. I would like to have a response from you when they reply. So we can process this as soon as possible.

    Please contact administrator
    for this information.
    Avatar: alonsofl
    falconi
    Participant
    September 9, 2020 at 18:03

    If I want to transfer from Dokan to WCFM. Do I have to install the theme again? I just have to delete the Dokan plugin and install WCFM? Is there any problem with the demo I imported and was using with Dokan? Or every theme is compatible with Dokan and WCFM?

    Avatar: alonsofl
    falconi
    Participant
    July 28, 2020 at 04:52

    Did you installed “WP File Manager”? I try to mantain my site clean as possible. How do I know that when I delete that plugin it will not leave any unnecessary file?

    Avatar: alonsofl
    falconi
    Participant
    July 22, 2020 at 23:38

    Thanks for your message.

    2. I mean the arrow that is signing to left “<". Just between the "Desk chairs" and "Wooder stool". It is actually on top of them. If you click it. It will expand and show a product. How do I edit that? Thanks in advance.

    Avatar: alonsofl
    falconi
    Participant
    July 22, 2020 at 23:35

    Can you check the homepage? It’s broken

    Avatar: alonsofl
    falconi
    Participant
    July 22, 2020 at 06:44

    Thanks for your answer

    Please contact administrator
    for this information.
    Avatar: alonsofl
    falconi
    Participant
    July 20, 2020 at 05:13

    Hello,

    I’ve talked to the hosting support and Max Input Vars limit is 5000.
    I’m sending the required information.

    Please contact administrator
    for this information.
    Avatar: alonsofl
    falconi
    Participant
    July 16, 2020 at 06:02

    I have already added your user.

    Thanks in advance.

    Avatar: alonsofl
    falconi
    Participant
    July 14, 2020 at 15:27

    I am about to delete the “W3 Total Cache” Plugin. I know if I just deactivate it’s not the correct way to completely unistall it. Do you have a correct way to unistall it? Since it’s your theme and you recommend the plugin. I would like to know if I could have any troubles with the theme later.

    Thanks in advance.

    Avatar: alonsofl
    falconi
    Participant
    July 14, 2020 at 15:24

    Thanks,

    Sorry I thought that could be a widget or something. I will contact them.

    Thanks!

    Avatar: alonsofl
    falconi
    Participant
    July 8, 2020 at 19:58

    I have already checked. Thanks for your help.

    There is a string in off-canvas “Remember” that I can’t find to traduce in XStore theme, XStore Core plugin or WooCommerce. How can I change that word?

    Thanks in advance.

    Avatar: alonsofl
    falconi
    Participant
    July 8, 2020 at 04:56

    So, I just have to wait until these changes are made?

    Avatar: alonsofl
    falconi
    Participant
    July 7, 2020 at 04:53

    1. I am providing the FTP access details.

    2. I’m hiding the tabs with CSS. Not working with the settings.

    Please contact administrator
    for this information.
    Avatar: alonsofl
    falconi
    Participant
    July 5, 2020 at 22:38

    UPDATE: I just tried deactivating the only plugin that isn’t included in the theme. And the problem still there. I have actually deactivated also the cache plugin. Thought it has something with minify or cache. But still the same problem.

    So the problem has to be with the theme.

    Thanks in advance.

    Please contact administrator
    for this information.
    Avatar: alonsofl
    falconi
    Participant
    July 4, 2020 at 06:10

    Hello,
    I’ve tried disabling the cache plugin and that didn’t help.

    Please contact administrator
    for this information.
    Avatar: alonsofl
    falconi
    Participant
    July 1, 2020 at 17:08

    1. No errors. Just when filling the information and clicking register it doesn’t do anything. I can login but can’t register. Try that on the url I provided. That happens on the off-canvas and dropdown.

    2. I will do it with the snippets. But that’s definitely a bug. I have to delete the name of the Custom Tab so they don’t appear. But the when clicking “the eye” to show/hide the tab. Does nohing.

  • Viewing 16 results - 1 through 16 (of 16 total)
Viewing 16 posts - 1 through 16 (of 16 total)
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