Forum Replies Created

Viewing 9 posts - 1 through 9 (of 9 total)
  • Avatar: Ainsley
    Ainsley
    Participant

    Oh. Actually, when I logged in to create the user credentials, there was another theme update available – I updated, and now the Brands Carousel seems to work just fine. I assume you fixed something with the update? Thank you!

    Avatar: Ainsley
    Ainsley
    Participant

    Thank you! Admin credentials are in the private content area.

    The “Brands Carousel” we’re using is in the footer, you can reach it directly here: https://southernperformancefl.com/wp-admin/post.php?post=57&action=elementor

    Please contact administrator
    for this information.
    Avatar: Ainsley
    Ainsley
    Participant

    Thank you.

    Avatar: Ainsley
    Ainsley
    Participant

    Thank you. That fixed the text being cut off, but it didn’t change the way that particular product’s layout is displayed.
    I’m using the Single Product Builder because the default product template had issues displaying correctly – is there any way to change the layout for this specific product?

    For example: I turned OFF the single product builder layout and you can see if you go to https://bigstuff3efi.com/product/at6a-shielded-ethernet-cable/ that the “Product Description” section gets pushed all the way to the bottom of the page with a ton of blank/empty space above it… that’s not okay.

    Avatar: Ainsley
    Ainsley
    Participant

    You still haven’t addressed my issue regarding the Single Page Builder.

    Avatar: Ainsley
    Ainsley
    Participant

    The https://www.8theme.com/taskboard/ link you sent does not work, it goes to an Error 404 page.
    I tried the Single Product Builder and was NOT able to fix the layout to how it is needed. It would be very helpful if you could share the configuration to mimic the link you provided.

    Avatar: Ainsley
    Ainsley
    Participant

    Please consider fixing this in an upcoming version. It is very confusing to the user to have to scroll so far down the page. If I had known this problem before, I would NOT have purchased this theme!! 🙁

    Avatar: Ainsley
    Ainsley
    Participant

    The only options are for “Under Content” (which is what I had it set to) or “next to image” which did NOT fix the problem. Deleting widgets from the sidebar is also NOT helpful because then that reduces the overall functionality of the theme.

    This page, for example, has a GREAT layout with the content below the image and next to the sidebar: https://protorque.com/product/protorque-strong-hoodie/

    Avatar: Ainsley
    Ainsley
    Participant

    Oh wow, that was quick! Thank you SO much, I never would have found that setting on my own! 🙂

Viewing 9 posts - 1 through 9 (of 9 total)