We connected to your web-site with Cyberduck. Which folder contains your wordpress installation?

Is it possible to provide us also FTP access so we could perform some troubleshooting and see if there is any performance issues caused by our theme.

Hello there,

Thank you for contacting us.

1. If you would like to create mega menu like in “Shop” item on the furniture version you will need to set “Design” option to “Mega menu” and choose 4 columns like shown on the screenshot https://gyazo.com/e148a81d382a62c402a5b7d70dc5920b
Then add your subitems in the following order: four simple links then 4 simple images like on the screenshot https://gyazo.com/d80197c1ea5579aa1ee15f0c3b90950b

2. As for menu item “Hot news” choose “Design” to be “Subcategories + posts” like this https://gyazo.com/d538825f47b15bf23d96d67048870f6d

Hope this will help.

Kind Regards,
Serg

Hello,

Thank you for contacting us.

1. It is not possible in our theme to set full width layout with boxed revolution slider.

2. Banners on our main home page have size 635×404. You are able to place banner for each category by adding them to the description field for category in admin panel.

Regards

Hello,

Thank you for purchasing our theme.

As we can see now your slider is taking full width of the page. Did you fix the problem?

Regards

Hello,

Thank you for contacting us.

To make the newsletter section styled as our demo variant, you need to place the form code into the block with class: et-mailchimp (see the screenshot) https://gyazo.com/1d9e038fbce14bfdadcbd451b203002b
This was made so the xstore styles do not conflict with Mailchimp styles. And so you may have the opportunity to use different plugin skins. If you need to change the form styles you may always write your own css in custom css area in Theme Settings.

Regards

Okay, you can add our “Products” element to your page with Visual Composer and set 2 columns for the grid. https://gyazo.com/21c732d541f195ad9d62e71db6df0621

Okay we got the problem. Try to add the following code snippet to your custom CSS

p.demo_store {
    position: fixed;
    top: 0;
    z-index: 200;
    background: white;
    padding: 30px;
    width: 100%;
    text-align: center;
}

Sorry, try to use this code 🙂

.header-logo img.logo-fixed {
    max-width: 300px;
}

You are welcome. Feel free to contact us if you have any additional questions.

Still don’t see this code on your page. What do you want to align center? Do you mean vertically align logo on the sticky header?

Did you add it to the custom css section? We can’t see it the source code of your page.

Hello,

Thank you for contacting us.

We just tried to visit your web-site and it returns us an error “This site can’t be reached”. So could you maybe provide us some screenshots of the problem in this case?

Regards

Hello,

Thank you for contacting us.

If you want to import sliders from Slide Template Gallery you need to purchase Revolution Slider separate license from codecanyon. Our theme includes this plugin and always update it but we don’t provide you the purchase code that will give you this ability.

Regards

Hello there,

Could you please describe what exactly problem do you have with this plugin? Please provide some screenshots.