Forum Replies Created

Viewing 30 posts - 31 through 60 (of 731 total)
  • Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 09:00

    Hello,

    Be sure that you change both “Logo image” and “Logo image for fixed header” options in Theme Options https://gyazo.com/2db5402fa3c4b1ca282ee6244442a407

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 08:59

    Hello,

    Here is a screenshot of our WooCommerce images size settings for that version https://gyazo.com/32bd4a6a1ae2e2b5c6ee8a6dd390c2ec

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 08:54

    Thank you

    You can reduce header padding with this Custom CSS

    .header-wrapper header > .container .container-wrapper {
    	padding:10px;
    }

    Translate this word via POT file using Loco Translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 08:52

    Hello,

    Actually, now My account link is visible on iPad https://gyazo.com/15acaa1398ad96e3939314758320d90a

    As for copyrights, so they are created with Visual Composer and you are able to set columns width for different devices sizes as you want. Just edit each column in the footer and check Responsive options tab.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 08:49

    Hello,

    Please, provide your website link so we can take a look.

    Thank you in advance

    Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 08:49

    Hello,

    But we just checked and see that categories work well https://gyazo.com/f526fea0c2d9171340c3c3fc5f593bbe

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 08:47

    Great, you are welcome!

    Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 08:45

    Hello,

    Sorry, but there is no such option in our theme.

    Kind Regards

    Avatar: 8theme
    8theme
    Support staff
    January 26, 2017 at 08:43

    Hello,

    Thank you for contacting us.

    The tab title “Reviews (0)” comes with WooCommerce and can’t be changed in our theme files. Try to look into plugin source files to find if you are able to change it or not. Maybe this article will be helpful for you https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 25, 2017 at 15:15

    Hello,

    Thank you for the detailed explanation.

    Please, switch to default theme and measure how fast your product category page will load. It is necessary to detect any issues with our theme. If its loading speed is nearly the same then there is some problem on the server side or with some of installed plugins.

    Or provide us your admin access and we will compare default theme speed ourselves.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 25, 2017 at 14:54

    Hello,

    Thank you for reporting us about the issue. We will fix it in the next update. As a work around try to replace the file wpml-config.xml file content with this

    <wpml-config>
      <custom-types>
        <custom-type translate="1">staticblocks</custom-type>
        <custom-type translate="1">etheme_portfolio</custom-type>
        <custom-type translate="1">testimonials</custom-type>
      </custom-types>
      <taxonomies>
        <taxonomy translate="1">portfolio_category</taxonomy>
        <taxonomy translate="1">testimonial-category</taxonomy>
      </taxonomies>
      <admin-texts>
        <key name="et_options">
          <key name="404_text"/>
          <key name="product_bage_banner"/>
          <key name="empty_cart_content"/>
          <key name="custom_tab_title"/>
          <key name="custom_tab"/>
          <key name="promo-link-text"/>
          <key name="pp_content"/>
          <key name="header_custom_block"/>
        </key>
      </admin-texts>
    </wpml-config>

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 25, 2017 at 13:13

    Hello,

    Thank you for contacting us.

    To make the newsletter section styled as our demo variant, you need to place the form code into the block with class: et-mailchimp (see the screenshot) https://gyazo.com/1d9e038fbce14bfdadcbd451b203002b
    This was made so the xstore styles do not conflict with Mailchimp styles. And so you may have the opportunity to use different plugin skins. If you need to change the form styles you may always write your own css in custom css area in Theme Options.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 25, 2017 at 13:10

    Hi,

    Sorry, but we can’t see your website now. Could you please send us an admin access?

    Avatar: 8theme
    8theme
    Support staff
    January 25, 2017 at 13:08

    Hello,

    Unfortunately, it is not possible in our theme to set different breadcrumb image for each product.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 25, 2017 at 13:08

    Hi,

    Yes, we will consider adding this feature in our future releases, but there is no such option at the moment, sorry.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:34

    You are welcome!

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:23

    You need to activate the theme firstly.

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:15

    Hello,

    Try to add this extra class name for the block with background anim-banner and add this code to the custom CSS

    .anim-banner {
        background-repeat: repeat no-repeat !important;
        -webkit-animation: animatedBackground 30s linear infinite;
           -moz-animation: animatedBackground 30s linear infinite;
             -o-animation: animatedBackground 30s linear infinite;
                animation: animatedBackground 30s linear infinite;
    }
    @-webkit-keyframes animatedBackground {
        from {
            background-position: 0 center;
        }
        to {
            background-position: -2076px center;
        }
    }
    @-moz-keyframes animatedBackground {
        from {
            background-position: 0 center;
        }
        to {
            background-position: -2076px center;
        }
    }
    @keyframes animatedBackground {
        from {
            background-position: 0 center;
        }
        to {
            background-position: -2076px center;
        }
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:12

    Seems to be a wrong file name. Try to set this one xstore-tr_TR.po and .mo

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:11

    Ok, so we close this topic.

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:11

    We have already fixed, you can check it.

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:09

    Try to use this code snippet in custom CSS to show top bar for ipad

    @media only screen and (min-width: 992px) and (max-width:1200px){
     .top-bar {
         display: block;
     }
    }
    
    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:08

    Hello,

    This support chat comes with our theme only if you have some questions regarding our theme and it can be placed only on Theme Options panel.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 10:05

    Hello,

    Try to set also breadcrumbs image background globally for all pages in Theme Options.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 09:47

    Hello,

    Sorry, but there is no way to divide product name into two lines with name and size. It is not possible with CSS.

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 09:40

    Hello,

    Could you please provide a link where we can see the issue and a screenshot for better understanding?

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 09:39

    Hello,

    You need to regenerate all thumbnails after any images size change.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 09:38

    Hello,

    Sorry, but our demo content may be a bit different from our demo website and we can’t provide all data from the demo for import.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 09:33

    Sorry, we have your FTP. Please, check how it works now.

    Avatar: 8theme
    8theme
    Support staff
    January 24, 2017 at 09:29

    Could you please provide us your FTP access so we can fix it?

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Viewing 30 posts - 31 through 60 (of 731 total)
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