Hello,
Please, provide us your admin access so we could check it.
Regards
Hello,
Please, provide us your admin access so we could check it.
Regards
Great, feel free to ask us if you have any other questions.
Hello,
To prevent losing changes made in header PHP we suggest you set up a child theme and copy header.php to this folder. Then do your changes there and don’t worry about parent theme updates since you will not remove/replace your child theme files.
Regards
Hello,
Do you mean that images have different proportions? You are able to turn on hard crop in WooCommerce -> Settings -> Products -> Display to make them all squared. You need to regenerate all thumbnails also https://wordpress.org/plugins/regenerate-thumbnails/
Hello,
It seems to be a Cloudflare problem and you need to contact their support service for help since it is not theme related issue.
Regards
It is a small bug in our theme, we will fix it in the next theme update.
Regards
You are welcome.
Thank you. Please check it now.
Hello,
Sorry, but there is no such option in our theme and it may require template files customization.
Regards
Please, check your admin access, we can’t login with this username and password.
In this case, please provide us your admin access and FTP credentials so we could check it. We can continue the conversation in one topic only.
In this case, please provide us your admin access and FTP credentials so we could check it.
We will add your idea to our features requests list and consider adding this option in the future.
Thank you.
Hello,
Thank you for purchasing our theme.
Actually, you are able to activate our theme on two domains: localhost for testing purposes and your main domain for a live website. So you can activate it on localhost without any worries now.
Regards
Hello,
Please send us your admin access so we could check this problem on your website
Thank you
Hello,
Thank you for the question, but, unfortunately, there is no such feature in our theme.
Kind Regards
You are welcome!
I would be very appreciated if you leave 5-stars rating for our theme on TF https://themeforest.net/downloads and good comment about support.
Thank you!
Regards
Ok, thank you for the details. Try to activate our theme now please.
kind Regards
Hi,
We see that you activate our theme on different subfolders. How many websites do you plan to create with our theme and for what reason?
Regards
Thank you. Try again please.
Try to place this code to your custom CSS
.single-product-center .product-summary-center, .single-product-center .product-images, .single-product-center .product-information {
-webkit-box-flex: 0;
-webkit-flex: none;
-ms-flex: none;
flex: none;
}
Regards
Hello,
Please send us your Purchase code so we could clarify the situation.
Regards
Thank you. But we need your admin access also to see the activation error.
Hello,
We are glad that you have found a solution. Do you have any additional questions that we can help you with?
Regards
Hello,
Did you activate the theme via admin panel? Could you please also try to switch to default theme to check if it is a theme related issue?
Thank you in advance
Hello,
Thank you for contacting our support.
Could you please send us your FTP access so we could troubleshot the problem?
Regards
Hello,
1. Try to place this code to the custom CSS section for desktop devices
.container {
width: 1000px;
}
2. Unfortunately, there is no such option in our theme at the moment.
Regards
It can’t be achieved with CSS only and may require additional JS customization also if you want to fix it when user scroll to this element.
Hello,
Could you please check how this will work with default WordPress theme to see if it caused by our theme or not?
Regards
Thank you.
In this case, please provide your admin access and FTP credentials so we could fix it.