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Product page isn't loading - by Adriana

This topic has 10 replies, 2 voices, and was last updated 7 years, 4 months ago ago by 8theme

Adriana

Participant

November 28, 2016 at 21:51

Hi, I tried to search the forum for an answer without any luck.

My product page is not loading (it was before, but now it’s not)

http://aipixeldesigns.ca/product-ideas/

The individual category items are showing up however:
http://aipixeldesigns.ca/product-category/baseball-caps/

Please advise

#147234 Copied Theme version: latest WooCommerce version: latest

9 Answers

8theme

Support staff

November 29, 2016 at 09:13

Hello,

Could you please check how this will work with default WordPress theme to see if it caused by our theme or not?

Regards

#147261 Copied

Adriana

Participant

November 29, 2016 at 15:08

Yes, it is caused by the theme, it works on other themes.

#147308 Copied

8theme

Support staff

November 29, 2016 at 15:27

In this case, please provide us your admin access and FTP credentials so we could check it.

#147313 Copied

Adriana

Participant

November 29, 2016 at 16:08

This is the error I’m getting. I also uploaded on a side server and the same thing happened.

Catchable fatal error: Object of class WP_Error could not be converted to string in /home/content/p3pnexwpnas16_data02/71/3726571/html/wp-includes/formatting.php on line 3751

Have a look at this one instead as I have transferred over most of the files anyway since the update caused a crash and file deletion on the original site.

Website: http://webcreate.solutions

Credentials in private content

Please, contact administrator
for this information.

#147318 Copied

8theme

Support staff

November 29, 2016 at 16:32

Please, check your admin access, we can’t login with this username and password.

#147320 Copied

Adriana

Participant

November 29, 2016 at 16:36

OOPS! SORRY!!!

Please, contact administrator
for this information.

#147323 Copied

8theme

Support staff

November 29, 2016 at 16:46

Thank you. Please check it now.

#147326 Copied

Adriana

Participant

November 29, 2016 at 16:47

I see it works now. Thank you so much!

What was the issue as I’m having the same problem on this website:
http://www.aipixeldesigns.ca

Thank you again for your time.

#147328 Copied

8theme

Support staff

November 29, 2016 at 16:52

It is a small bug in our theme, we will fix it in the next theme update.

Regards

#147332 Copied
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