Forum Replies Created

Viewing 30 posts - 331 through 360 (of 731 total)
  • Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:36

    Could you please check is this product has a description filled in admin panel? We can’t do this without admin access.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:32

    Hello,

    Yes, to solve this problem you need to contact your server providers and ask to update OpenSSL system library to the 1.0 version.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:31

    Ok, so we close this topic and move to another one.

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:29

    Hello,

    Here is a code that displays logo <div class="header-logo"><?php etheme_logo(); ?></div> and you can set it in any place you want in the center3.php file.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:19

    Hello,

    Could you please provide a login and password to your website so we can see it?

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:12

    Hello,

    Put this code snippet to the custom CSS area for mobile devices to disable fixed footer for mobile. It should help

    .page-wrapper {
    	margin-bottom:0!important;
    }
    
    .et-footer-fixed-on .et-footers-wrapper {
        position: relative;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:03

    Hello,

    Firstly, please check is “Fixed header” option is enabled in Theme Options -> General -> Header settings.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 09:08

    Hello,

    Unfortunately, there is no such header layout in our theme. You can choose from available layouts in Theme Options -> General -> Header layout.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 09:05

    You are welcome.

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 09:04

    Hello,

    Ok, let try to clarify the situation and solve it as fast as possible.

    So, your question was to show the logo in the header because now it is shown in a sticky header only, right? To do this, you need to remove the code we mentioned in the previous message.

    This header layout is made to display logo in the top bar and if you want to see your logo in some different position you can choose another header layout in Theme Options / General / Header layout.

    Contact us if you still can’t solve the problem and it is not clear for you how our header works at all.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 08:53

    Yes, but you need to disable it to change the product title position to breadcrumbs.

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 08:52

    We are glad that you have found a solution.

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 08:51

    Hello,

    Our theme dummy content doesn’t include all product images since we don’t have rights to distribute them.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 08:45

    Hi,

    You need to disable “AJAX add to cart for simple products” in Theme Options -> ECommerce -> Single product page.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 08:41

    Hello,

    By default all composer’s elements have some padding. You just need to go through all elements and set padding to be 0 for example.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 08:39

    Hello,

    You can quickly fix it with this CSS snippet

    .page-heading .back-history:before {
        top: -1px!important;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 08:27

    Do you mean Custom CSS that was provided on our support forum? But you can easily copy it from here again. Or just save it some file on your computer.

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 08:26

    Hi,

    Try to add this code to the Custom CSS to hide categories

    .product-information .products-page-cats {
    	display:none;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 16:31

    Hello,

    Please, provide us a link to the page with the product so we could test it.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 16:30

    Hello,

    Great, you are welcome!

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 14:38

    Sorry, but it is not possible to change their order on tablet with CSS

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 14:33

    In this case, you need to show a page title and not a product name in the breadcrumbs. Try to switch an option in Theme Options -> ECommerce -> Single Product Page -> “Show product name above the price”.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 11:50

    Try to fix sidebar size with the following CSS trick

    .sidebar {
        max-width: 400px;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 11:45

    Hello,

    It seems that you have changed some CSS code that cause validations errors. In this case, you need to clear all Custom CSS code and add everything one by one again and see what will work and what will not work correctly.
    Write us about the result.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 11:43

    Hello,

    1. Sorry, but there is no such option in our theme.

    2. Don’t forget to regenerate all thumbnails after changes in WooCommerce images sizes. What image sizes for Shop Catalog images do you have now? And what do you want them to change to?

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 11:40

    Hello,

    Sorry, but the problem is not quite clear for us. We just checked your product page on mobile device and see the “Description” tab working correctly https://gyazo.com/3637e72361fe1ea98671dde06d62fa73

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 10:46

    Yes, it would be the easiest way to change this text. Otherwise, you may need to do a customization in some PHP files that is not better solution.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 10:45

    Hello,

    Thank you for the question.

    Just write us about the menu dropdown you are interested in from our demo and we will prepare a static block for you (if it is built with a static block of course).

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 10:25

    Hello,

    We see that you added the following CSS code https://gyazo.com/9f0283ac5a142acfd775fd80ead71d86

    Just remove it to display the logo in the header.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 5, 2017 at 09:59

    Have a nice day! 🙂

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Viewing 30 posts - 331 through 360 (of 731 total)
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