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Viewing 30 posts - 1 through 30 (of 171 total)
  • Avatar: abdouAllah
    abdouAllâh
    Participant
    March 26, 2021 at 14:41

    When visiting the site from the dashboard, the logo does not have the same size as on the settings and therefore in private browsing

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 26, 2021 at 12:21

    Praise to be Allâh, our Lord, the problem is solved

    Thenks you very much

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 26, 2021 at 12:03

    Ok, thanks but will all my improvements be removed in order to start over? Because I already did it with another program but everything stayed …

    Are there not some files to delete in the wp content to simplify? The ones containing the improvements I made to the theme …

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 25, 2021 at 07:39

    I unfortunately cannot provide you with this because it is on my smartphone …

    On the other hand, I would like to start my theme again by deleting all the content (css, …) in order to be able to start from scratch with a new template.

    I tried to do this but the theme saved all my changes even removing the theme and plugins and reinstalling them …

    Do you have an idea ?

    Thank you

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 19, 2021 at 18:37

    Okay, that seemed weird to me that’s why I asked you the question because I myself didn’t …

    Sorry for the inconvenience and good evening

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 15, 2021 at 16:34

    Praise to be Allâh, thanks you very much for your help

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 14, 2021 at 17:38

    here you are.
    please do not change the woocommerce translation because I need this one

    Please contact administrator
    for this information.
    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 12, 2021 at 12:53

    ftp access, I do not give them because I have never done that and that does not interest me, sorry … On the other hand I can provide you with an admin access but that’s all … Knowing that I ‘ve already checked my translations and I think they are those of wpbackery builder (And Allâh is more knowledgeable) …

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 12, 2021 at 11:19

    ok thanks you very much

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 11, 2021 at 21:20

    if the problem is a translation: look at this css which was translated into french: the mention “solid” has become “solide” and that’s what bug …

    “.vc_custom_1615459973932 {
    margin-bottom: 3.5vw !important;
    border-top-width: 6px !important;
    border-right-width: 6px !important;
    border-bottom-width: 6px !important;
    border-left-width: 6px !important;
    padding-right: 75px !important;
    padding-left: 75px !important;
    background-color: #3d3d3d !important;
    background-position: 0 0 !important;
    background-repeat: no-repeat !important;
    border-left-color: #a5a5a5 !important;
    border-left-style: solide !important;
    border-right-color: #a5a5a5 !important;
    border-right-style: solide !important;
    border-top-color: #a5a5a5 !important;
    border-top-style: solide !important;
    border-bottom-color: #a5a5a5 !important;
    border-bottom-style: solide !important;
    border-radius: 10px !important;
    }”

    I changed it by inspecting the border of my homepage and removing the “e” from “solide”, the borders reappeared …

    I made translations recently but I went back to the “xstore” and “xstoreCore” files to change them (because there was indeed the word “solid” in both files) and after having reinstated the corrected files, Nothing has changed…

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 11, 2021 at 20:18

    Is it possible to integrate it in a future update?

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 11, 2021 at 18:12

    in fact, I understood, by the grace of Allâh, our Lord, it is a problem of translation of the borders which are in French …

    Do you know which file should I translate to change this?

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 11, 2021 at 12:07

    Okay, praise be to Allâh, Lord of the worlds, thank you very much. However, is it not possible to change its font color?

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 2, 2021 at 18:09

    Ok thank you. If you activate it, can you provide us with an explanation, by the grace of ALLÂH our God? so that it is easy …

    Thank you

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 2, 2021 at 07:46

    it’s good, praise to ALLÂH, our Lord, I found … it was in the child theme … Thank you anyway for your help!

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 2, 2021 at 07:17

    thank you but this has already been done … and nothing changes

    Avatar: abdouAllah
    abdouAllâh
    Participant
    March 1, 2021 at 20:33

    thanks you very much

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 25, 2021 at 16:17

    I think it will be easier to keep the basic woocommerce emails, thank you anyway …

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 24, 2021 at 09:31

    voici les accès pour le email builder

    Please contact administrator
    for this information.
    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 24, 2021 at 08:21

    so, really sorry for the delay but how do you give yourself that access?

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 23, 2021 at 20:50

    thanks for the help … Regarding the svg I don’t need it to finish I will put a basic icon. I will come back to you in the topic on the email builder. cordially

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 22, 2021 at 23:16

    and for the ftp sorry I do not give them.

    If you can at the same time please look at my email builder problem from the other support ticket that would be nice too

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 22, 2021 at 23:15

    I specify that I would like to remove the margin right and left of the main header of this header

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 22, 2021 at 23:15

    ok thanks, it does not matter i will not put svg, it is good like that …

    On the other hand, I sent you a screenshot, I cannot save the modifications of my multiple header, even after creating another one …

    There is a bug, the page does not want to load … if you can look at this, by the grace of Allah our Lord, that would be kind …

    For access, I give you a new one attached

    Please contact administrator
    for this information.
    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 22, 2021 at 16:35

    Here is. You can also use it for this support ticket topic “Info request email builder”

    Please contact administrator
    for this information.
    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 22, 2021 at 16:32

    ok merci beaucoup mais pour que vous sachiez si on vous le demande: il faut ajouter “!important”

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 22, 2021 at 16:19

    ok thanks you very much

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 21, 2021 at 21:09

    Thank you for your answers, but it happens even in dekstop version because last night I looked at my site in private browsing and the same thing happened. However, I just checked this problem just now by the same process and more …

    Have you changed anything?

    Maybe a cache or preloading problem with wp rocket …

    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 21, 2021 at 20:08

    here are pictures

    Please contact administrator
    for this information.
    Avatar: abdouAllah
    abdouAllâh
    Participant
    February 21, 2021 at 18:40

    sorry for the inconvenience, here is for example, to illustrate what I’m saying: when I send myself the test email, the button is not active: not possible to click on it

    Please contact administrator
    for this information.
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    Viewing 30 results - 1 through 30 (of 171 total)
Viewing 30 posts - 1 through 30 (of 171 total)
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