Forum Replies Created

Viewing 30 posts - 61 through 90 (of 113 total)
  • Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    Provided is FTP access to my root folder.
    I have updated the rev slider but its still not working.
    Please advise as we can not make any changes via visual composer to our entire site…
    Thanks.
    Ali

    Please, contact administrator
    for this information.
    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    I added this code into the WP-Config file and still no fix…

    define( ‘WP_MEMORY_LIMIT’, ‘128M’ );

    Please advise.
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    I am in the root folder for all of my websites. Can you give me some more direction on this? I don’t see a HP-Config file, only WP-Config. Also do I have to drop in a line of code or just change a number?
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    I can do that, what should I bump it up to?
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Eva, I am not able to get FTP access until after the Holidays. Our IT guy is out of the country. I need this fixed prior to that. You have access to all the files through the wordpress login.
    Please either fix the issue or provide a download link link to the old visual composer that was working with the theme.
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Please see private content.
    Thanks.

    Please, contact administrator
    for this information.
    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    I managed to fix the phone issue, it was cached.
    BUT now I am noticing that Visual Composer Version 4.8.1 is not working with the Theme 2.9.2.
    For example I am not able to add an image from my media library to a section.
    Please advise.
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    I have updated everything and now my site is not opening up on mobile devices.
    Please advise asap as we are down now!
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    If I delete woocommerce then all my customer data and users would be lost, I just found it best to do it through the Envato Toolkit.

    On another note, I installed the new theme and updated the woocomerce plugin and it seems that the variable products are not working. Please advise the status of that. I had to install my back-up to get it to work again but wanted to check the status of a fix on your end.
    Please advise.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Looks like the registration page: https://www.puredogfood.com/register/ is using a custom registration page that is a theme form and its acting differently than the my-account page: https://www.puredogfood.com/my-account/ which is a wordpress controlled page.

    How do I am these two the same?

    Avatar: aahmadi3
    aahmadi3
    Participant

    Amazing, thank you Stan!

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    I just cleared cache on Chrome & Firefox on a windows machine and I am still not getting the https.
    Please advise.
    Thanks.

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    When switching to the Twenty Fifteen theme the HTTPS links work fine which leads me to believe that its the theme.
    Please see private content for login info.
    Thanks for your help in figuring this out.

    Please, contact administrator
    for this information.
    Avatar: aahmadi3
    aahmadi3
    Participant

    Thank you Jack!

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Robert,
    It is not. If you look at the 3 icons below with the text those are perfectly centered.
    The single images are being aligned to the left for desktop.
    Please advise.
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    That worked great for my mobile device but how about for the desktop?

    Avatar: aahmadi3
    aahmadi3
    Participant

    Amazing, thank you Jack!

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    It is not possible for me to take the site down and upgrade. I am afraid I will run into many problems.
    Is there no way that you guys can give me an update to make the fix on the current version that I am on? If not can you at least tell me where on the CSS I can look for the style on that section?
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    I did not use any specific CSS for the team members. I am just saying that in FireFox and IE the CSS is not working. Please view this page in Safar or Chrome and in Firefox, you will notice that the layout is broken in Firefox and IE.

    https://www.puredogfood.com/our-story/

    Please advise.
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    information provided below

    Please, contact administrator
    for this information.
    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Robert,
    There is no issue with the page. I am asking that when you tab between the different options like “shipping address” and “billing address” for example that the page go back to the top rather than stay on the bottom.
    Does that make sense?
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Perfect, thank you Eva!

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Robert,

    That code did not work.
    Please advise.

    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    Thanks Eva 🙂

    Avatar: aahmadi3
    aahmadi3
    Participant

    FYI, I fixed this by turning off the Ajax Filter for simple products in the theme options.
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    That totally worked, thank you Jack!!!

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Robert,
    This worked for the back to top button but now I am seeing a bunch of new links and icons on the header. See the link below to my screen shots.

    http://www.boleez.com/wp-content/uploads/screenshot.jpg

    Please advise.
    Thanks.
    Ali

    Avatar: aahmadi3
    aahmadi3
    Participant

    YES, this is amazing. Thank you Eva as always!

    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Eva,
    Here it is:

    Please, contact administrator
    for this information.
    Avatar: aahmadi3
    aahmadi3
    Participant

    Hi Robert,
    Yes that works great but the only problem is that the “tax” is now not displaying on the cart page either.
    I only wanted it not to display on the top bar.
    Please advise.
    Thanks.
    Ali

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Viewing 30 posts - 61 through 90 (of 113 total)