Hi Eva,
I added this code into the WP-Config file and still no fix…
define( ‘WP_MEMORY_LIMIT’, ‘128M’ );
Please advise.
Thanks.
Ali
Hi Eva,
Provided is FTP access to my root folder.
I have updated the rev slider but its still not working.
Please advise as we can not make any changes via visual composer to our entire site…
Thanks.
Ali
Hi Eva,
I added this code into the WP-Config file and still no fix…
define( ‘WP_MEMORY_LIMIT’, ‘128M’ );
Please advise.
Thanks.
Ali
Hi Eva,
I am in the root folder for all of my websites. Can you give me some more direction on this? I don’t see a HP-Config file, only WP-Config. Also do I have to drop in a line of code or just change a number?
Thanks.
Ali
Hi Eva,
I can do that, what should I bump it up to?
Thanks.
Ali
Eva, I am not able to get FTP access until after the Holidays. Our IT guy is out of the country. I need this fixed prior to that. You have access to all the files through the wordpress login.
Please either fix the issue or provide a download link link to the old visual composer that was working with the theme.
Thanks.
Ali
Please see private content.
Thanks.
Hi Eva,
I managed to fix the phone issue, it was cached.
BUT now I am noticing that Visual Composer Version 4.8.1 is not working with the Theme 2.9.2.
For example I am not able to add an image from my media library to a section.
Please advise.
Thanks.
Ali
Hi Eva,
I have updated everything and now my site is not opening up on mobile devices.
Please advise asap as we are down now!
Thanks.
Ali
Hi Eva,
If I delete woocommerce then all my customer data and users would be lost, I just found it best to do it through the Envato Toolkit.
On another note, I installed the new theme and updated the woocomerce plugin and it seems that the variable products are not working. Please advise the status of that. I had to install my back-up to get it to work again but wanted to check the status of a fix on your end.
Please advise.
Ali
Looks like the registration page: https://www.puredogfood.com/register/ is using a custom registration page that is a theme form and its acting differently than the my-account page: https://www.puredogfood.com/my-account/ which is a wordpress controlled page.
How do I am these two the same?
Amazing, thank you Stan!
Hi Eva,
I just cleared cache on Chrome & Firefox on a windows machine and I am still not getting the https.
Please advise.
Thanks.
Hi Eva,
When switching to the Twenty Fifteen theme the HTTPS links work fine which leads me to believe that its the theme.
Please see private content for login info.
Thanks for your help in figuring this out.
Thank you Jack!
Hi Robert,
It is not. If you look at the 3 icons below with the text those are perfectly centered.
The single images are being aligned to the left for desktop.
Please advise.
Thanks.
Ali
That worked great for my mobile device but how about for the desktop?
Amazing, thank you Jack!
Hi Eva,
It is not possible for me to take the site down and upgrade. I am afraid I will run into many problems.
Is there no way that you guys can give me an update to make the fix on the current version that I am on? If not can you at least tell me where on the CSS I can look for the style on that section?
Thanks.
Ali
Hi Eva,
I did not use any specific CSS for the team members. I am just saying that in FireFox and IE the CSS is not working. Please view this page in Safar or Chrome and in Firefox, you will notice that the layout is broken in Firefox and IE.
https://www.puredogfood.com/our-story/
Please advise.
Thanks.
Ali
information provided below
Hi Robert,
There is no issue with the page. I am asking that when you tab between the different options like “shipping address” and “billing address” for example that the page go back to the top rather than stay on the bottom.
Does that make sense?
Thanks.
Ali
Perfect, thank you Eva!
Hi Robert,
That code did not work.
Please advise.
Thanks.
Ali
Thanks Eva 🙂
FYI, I fixed this by turning off the Ajax Filter for simple products in the theme options.
Thanks.
Ali
That totally worked, thank you Jack!!!
Hi Robert,
This worked for the back to top button but now I am seeing a bunch of new links and icons on the header. See the link below to my screen shots.
http://www.boleez.com/wp-content/uploads/screenshot.jpg
Please advise.
Thanks.
Ali
YES, this is amazing. Thank you Eva as always!
Hi Eva,
Here it is:
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