WpBakery theme options and product page builder

This topic has 6 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

  • Avatar: TheOne
    TheOne
    Participant
    January 16, 2024 at 14:01

    Hello,

    On almost all of my sites i use Elementor. Today however a person reached out to me to fix some things on his xstore site wich uses WpBakery.

    On this WpBakery page:

    1. I don’t see “sales booster” menu item in control panel?
    2. Does only elementor provide single page builder (elementor has Pro elements)? This doesn’t include single page builder in theme options.
    3. I also don’t see ChatGpt in the dashboard (see pictures) and the patcher.
    4. Also no builders (cart, checkout, archive etc.) ?

    I remember i had to enable (checkbox) somewhere to enable these options?

    https://prnt.sc/-o8kU_FZ2Fl6
    https://prnt.sc/yhFpPKNire5c

    Thank you,

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2024 at 15:42

    Hello, TheOne,

    Thank you for contacting us and for using XStore.

    1/ https://prnt.sc/EHieGSjEhesc

    2/ Do you mean new builder – https://xstore.helpscoutdocs.com/article/190-xstore-single-product-builder-with-elementor ? This builder is not available without Elementor.

    3/ https://prnt.sc/XmasT-SluVrt

    4/ New builders work for Elementor only – https://xstore.helpscoutdocs.com/category/182-xstore-builders

    We hope this information is helpful to you. If you have any more questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: TheOne
    TheOne
    Participant
    January 16, 2024 at 15:50

    Hello,

    1. Yes, i looked at white branding but it’s not there:
    https://prnt.sc/5eQtIOkT8Lzr

    2,3,4. Ok

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2024 at 16:22

    Hello, TheOne,

    We kindly request that you verify you are utilizing the most recent version of the XStore White Label Branding plugin, which can be downloaded from the following link: https://www.8theme.com/downloads/.

    Should the issue persist after updating, we would appreciate it if you could furnish us with temporary wp-admin and FTP credentials. This will enable us to conduct a thorough investigation into the matter at hand.

    Best Regards,
    8Theme’s Team

    Avatar: TheOne
    TheOne
    Participant
    January 16, 2024 at 16:43

    Hello,

    That did the job. I had the version on 1.0.2 and it didn’t display the notice to update to 1.0.7.

    Thank you,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2024 at 17:03

    Hello, TheOne,

    We sincerely appreciate your message.

    Thank you for taking the time to inform us.

    Best Regards,
    8Theme’s Team

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