WPBakery Backend Editor and Masonry Media Grid not working after theme update

This topic has 6 replies, 2 voices, and was last updated 4 years, 1 month ago ago by Olga Barlow

  • Avatar: kellideasephoto
    kellideasephoto
    Participant
    February 7, 2020 at 02:11

    I recently updated my theme to the latest version, as well as the Visual Composer/WPBakery plug-in, and I’m having several issues.
    1. The backend editor for pages and posts is unavailable.
    2. The Masonry Media Grid is not displaying on my pages (here is one example: https://kellidease.com/baby-sessions/)
    3. The column spacing and row layout is incorrect in many places (Home page, About page, etc.)
    4. The Instagram Feed plug-in is not showing up in the page footer/static block where it is installed.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 7, 2020 at 11:48

    Hello,

    1) You are using out of date version of the PHP on your site and your WordPress is not up to date http://prntscr.com/qyvm8q All In One SEO Pack plugin causes JS error http://prntscr.com/qyvkbt and latest version of Revolution Slider does not work with your version of PHP and caused Fatal error. So, contact your hosting provider and ask to update PHP at least to 7.0, better to 7.3.

    2) I don’t see problem with the gallery at this moment https://gyazo.com/e09c7c623445a97330656214702773d7 But I found cache plugin in the list of plugins. WPBakery grid has known issues with the cache plugins https://wordpress.org/support/topic/masonary-grid-wp-cache/ Try to follow the recommendations from the cache plugin authors.

    3) Columns have 15px paddings, what exactly is wrong? Provide us with screenshots and explain in more details what space do you expect?

    4) I can see Instagram in footer http://prntscr.com/qyvzf9 Have you sorted out?

    Regards

    Avatar: kellideasephoto
    kellideasephoto
    Participant
    February 7, 2020 at 14:34

    Updating PHP and WordPress seemed to solve all of the issues. Just one more small thing: On my main blog page, the font of the post titles is much larger than it was prior to updating the theme. What is the easiest way to make this font smaller?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 7, 2020 at 16:47

    Hello,

    You can use the following code to reduce the size of the post title on the blog page

    .blog-post .post-title a {
        font-size: 16px;
    }

    By the way, your site looks so sweety! Such nice children and color scheme 🙂

    Regards

    Avatar: kellideasephoto
    kellideasephoto
    Participant
    February 8, 2020 at 03:46

    Perfect! Thank you for your help and for your kind words 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 10, 2020 at 12:05

    You are welcome.

    Regards

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