I cannot update WPBakery Page Builder - by Andrew A.

This topic has 4 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

  • Avatar: Andrea_Aiuppa
    Andrew A.
    Participant
    August 29, 2020 at 10:07

    Hello, I tried to update WPBakery Page Builder to version 6.3.0 via FTP, the result was this error:

    Warning: require_once(/homepages/6/d656695709/htdocs/clickandbuilds/AncentMoltiStore/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-vc-shortcodes-manager.php): failed to open stream: No such file or directory in /homepages/6/d656695709/htdocs/clickandbuilds/AncentMoltiStore/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 163

    Fatal error: require_once(): Failed opening required ‘/homepages/6/d656695709/htdocs/clickandbuilds/AncentMoltiStore/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-vc-shortcodes-manager.php’ (include_path=’.:/usr/lib/php7.4′) in /homepages/6/d656695709/htdocs/clickandbuilds/AncentMoltiStore/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 163

    What should I do to update it?

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 31, 2020 at 18:07

    Hello,

    It looks that you did not copy all the necessary files.
    Go to Plugins > disable and remove the WPBakery plugin. Go to Appearance > Install plugins and install plugin again to get the latest version.

    Regards

    Avatar: Andrea_Aiuppa
    Andrew A.
    Participant
    August 31, 2020 at 19:01

    Hello, I solved it thanks.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2020 at 10:02

    Hello,

    We are glad that you sorted out.

    Regards

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