This topic has 6 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow
I am trying to update my copy of woopress. The theme can be updated and then it says me to update woopress core which throws error:
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
The installed copy of theme was added by a freelancer of fiverr but we have bought our own license now.
If i make the update , delete the old woopress core and reinstall the updated plugin, my updates on some pages are getting lost and the “theme options” under WordPress shows an error:–
You are not allowed to access this page.
Update error appears because your theme was activated at other domain that you use it now. So, go to WooPress settings > deactivate theme and activate it again using your own purchase code. After that you’ll be able to go to Dashboard > Updates > and update theme and plugin to latest versions.
Or provide us with WP Dashboard and FTP access to your site and we’ll check and help you.
I tried it but it does not seem working that way too. Many important updates are lost as well as ” theme options ” remains inaccessible.
Please assist with the update once.
1) Log in to your Cloudflare account to allow to flush CDN cache http://prntscr.com/rs9qeb
2) Provide us with FTP access.
Thanks. I see you people did make a child theme. The update seems successful. I cleared cache from cloudflare
Do you people still need access to ftp ?
If you cleared the cache and everything works fine then we don’t need access.
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