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Why is there unclickable filter button on desktop?

This topic has 8 replies, 4 voices, and was last updated 4 hours, 58 minutes ago ago by Tony Rodriguez

ziga32

Participant

June 3, 2026 at 11:34

https://flamula.si/cvetlicna-korita/

https://cleanshot.com/share/gqj8wjPG

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7 Answers

ziga32

Participant

June 3, 2026 at 11:35

also on mobile
https://cleanshot.com/share/kh72RStV

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Ayan Rahman

Support staff

June 3, 2026 at 14:11

Hi,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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ziga32

Participant

June 3, 2026 at 14:33

thanx

Content is visible for topic creator and
support staff only.

#470985 Copied

Jack Richardson

Support staff

June 3, 2026 at 16:09

Hello @ziga32,

Your shop’s filter area currently contains only one Swatches widget (https://gyazo.com/30ff371b5742580fffeb02236ab071a1), which does not correspond to the products displayed on your page, as there are no items to filter by that attribute. We have added several additional widgets for you, which you can now review here: https://gyazo.com/a78cbda713cfb16e4445d8f654b28fbd

Best regards,
Jack Richardson
The 8Theme’s Team

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ziga32

Participant

June 3, 2026 at 16:26

I understand now, thank you for the explanation.

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ziga32

Participant

June 3, 2026 at 16:26

Thanks for the support! My topic “Why is there unclickable filter button on desktop?” has been successfully resolved.

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Tony Rodriguez

Support staff

June 3, 2026 at 16:26

Dear ziga32,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
(takes less than a minute)

Your input makes a real difference.

Topic closed.
The 8Theme Team

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Why is there unclickable filter button on desktop?

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