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Web slow…..Please help me, the site is very slow

This topic has 70 replies, 3 voices, and was last updated 1 years, 12 months ago ago by Olga Barlow

tiger

Participant

February 21, 2022 at 16:45

https://prnt.sc/6V-wM7mBChVq
Hello, how do I get rid of this empty penalty?

#318052 Copied

Olga Barlow

Support staff

February 22, 2022 at 22:09

Hello,

I don’t see any empty space while checking your site from a real device. That your screenshot is not a screenshot from a real device but just part of the testing process of the google speed tool, right?

Regards

#318151 Copied

tiger

Participant

February 23, 2022 at 04:52

testing process of the google speed tool? YES

#318192 Copied

Olga Barlow

Support staff

February 23, 2022 at 19:29

Hello,

There is no gap on the real device. We can’t affect google page speed screenshots in any way.

Regards

#318262 Copied

tiger

Participant

February 26, 2022 at 00:27

1- Hello why in the simple product at checkout a mistake in the payment
https://prnt.sc/d3JnF3TyL4YU
2- In the variable product there is no problem
https://prnt.sc/l6NozMePs16_

3- Also, when converting to Arabic in all products, there is an error. Payment is not made

4-When I exit, the PayPal button does not appear
https://prnt.sc/KlbQhGlm6veQ
https://prnt.sc/1jVuUvJf9qVX
Knowing that I pay him to pay in dollars only at checkout

add_filter(‘wcml_client_currency’, ‘custom_wcml_switch_currency’);
function custom_wcml_switch_currency($currency) {

if( is_checkout() ) {
global $woocommerce;

//CHANGE THE CURRENCY
$currency = ‘USD’;
$woocommerce->session->set(‘client_currency’, $currency);

return $currency;
}

return $currency;
}
////////////////////
The last time before I deleted the site and rebuilt it was showing up. It is an important matter. It is not possible to change currencies. I am forced to do this for the sake of customers, but I know that PayPal is not accepted in all currencies, so I forced him to checkout to pay in dollars.

#318476 Copied

tiger

Participant

February 27, 2022 at 13:57

??

#318544 Copied

Rose Tyler

Support staff

February 27, 2022 at 15:19

Hello @Tiger,

Sorry for the delay in answering, our technicians team doesn’t work during the weekend.
Do you have same problems when a default theme (like Storefront, go to Appearance > Themes > install and activate WooCommerce default theme Storefront) is activated on your site? Please check and let us know. Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

#318550 Copied

tiger

Participant

February 27, 2022 at 16:05

If I do this, it will ruin everything on my site

#318552 Copied

Olga Barlow

Support staff

February 28, 2022 at 11:56

Hello,

You need to make sure that issue does not appear with the default Storefront theme. Theme switching won’t ruin everything, only widgets could be a little messed up after switching back, that’s all.
Or create staging site (full copy of the production) and test there.

Regards

#318604 Copied

tiger

Participant

February 28, 2022 at 12:57

Tried a subdomain, same issue
The reason is in the PayPal plugin that does not work on Arab currencies. Is there a solution or a code

#318619 Copied

Olga Barlow

Support staff

February 28, 2022 at 15:01

Hello,

If that does not work even with the Storefront theme then you need to contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/

Regards

#318650 Copied

tiger

Participant

March 23, 2022 at 12:32

Hello, this image suddenly appeared to me when updating Elementor plugin. How is the solution, please, say that it is et-core-plugin not working

Please contact administrator
for this information.

#320325 Copied

Rose Tyler

Support staff

March 23, 2022 at 13:00

Hello,

Download paypal.php file from this page https://dropmeafile.com/#e06fb068e8
re-upload it in et-core-plugin/app/controllers/elementor/general folder via FTP

Regards

#320329 Copied

tiger

Participant

March 23, 2022 at 14:39

ok

#320339 Copied

tiger

Participant

March 23, 2022 at 15:14

After adding the code, it won’t open
elementor
https://snipboard.io/KbDnTL.jpg

#320343 Copied

Olga Barlow

Support staff

March 23, 2022 at 17:44

Hello,

Provide us with WP Dashboard access to check.

Regards

#320364 Copied

tiger

Participant

April 21, 2022 at 02:24

Hello it is disappearing Shop page Filters on the mobile that appears on the side

#322340 Copied

Rose Tyler

Support staff

April 21, 2022 at 10:19

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.
Describe the problem and the desired result in more detail.

Regards

#322377 Copied

tiger

Participant

April 21, 2022 at 10:23

https://hayanidesigns.com/shop/
on the mobile

When you click on Quick Look, the product appears in the sidebar instead of in the center of the page

#322379 Copied

Olga Barlow

Support staff

April 21, 2022 at 23:44

Hello,

Provide us with a video of the issue, please. Because I don’t see the Quick view button for the products on the mobile devices.

Anyway, if you don’t like the off-canvas type for the QV you can change the type in Theme Options > WooCommerce > Shop Elements > Quick View > Quick View Type > choose the popup type.

Regards

#322440 Copied
Tagged: fast, improvement, optimization, speed, templates, woocommerce, wordpress
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