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Visual Composer doesn't appear under settings menu

This topic has 6 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Robert Hall

Yannis-XLS

Participant

January 9, 2016 at 19:44

Hello, I’ve installed the latest WP 4.4.1 and purchased Woopress theme just a week ago. I followed the instructions of setting everything (PLESK, PHP, latest WOOcommerce etc) required and I’ve installed all the plugins. Everything worked perfectly. After activating VC though I’ve noticed that it wasn’t appear under the settings menu. When I go on VC settings all I can see is Google fonts subsets; content types options aren’t there.

I deactivated VC and other plugins and installed it again- nothing changed. I looked for troubleshooting on forums and I couldn’t find anywhere a similar issue. Please advise what it might be wrong.

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5 Answers

Stan Russell

Participant

January 11, 2016 at 08:11

Hello Yannis-XLS,

please provide us with admin credentials for your site in private content. We will check this issue for you.

Regards,
Stan Russell.

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Yannis-XLS

Participant

January 11, 2016 at 13:22

Thank you for the reply.

Please, contact administrator
for this information.

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Robert Hall

Support staff

January 11, 2016 at 13:39

Hello,

As I see you didn’t have installed base demo content. You can do it in Theme Options->Import/Export.
Please read more in our documentation:
https://www.8theme.com/demo/docs/woopress/index.html#!/demo_data_installation
Also I’ve enabled all Post types in Dashboard->Visual Composer->Role Manager->Custom.

Regards,
Robert Hall.

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Yannis-XLS

Participant

January 11, 2016 at 15:22

OK, thank you! I’m wondering if you have an updated documentation? Some plugins screenshots aren’t the same maybe because they’re are newer versions and it’s very confusing following the instructions at times.

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Robert Hall

Support staff

January 11, 2016 at 15:38

Not yet, but our developers are working on it.
Sorry for inconvinience.

Regards,
Robert Hall.

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Tagged: appearance, menu, settings, templates, visual composer, woocommerce, wordpress
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