Translation of promo texts in header with WPML

This topic has 7 replies, 3 voices, and was last updated 2 years ago ago by Olga Barlow

  • Avatar: Kinisis Web & Tourism
    Kinisis Web
    Participant
    March 19, 2022 at 11:13

    Hello.

    I have exactly the same issue with the ticket: https://www.8theme.com/topic/promo-text-translation-in-wpml/#post-277276

    I have posted 2 main English promo texts in header in the xstore panel, but I can not translate them into Greek with WPML.

    Thank you.
    George

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2022 at 08:13

    Hello,

    Please provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Kinisis Web & Tourism
    Kinisis Web
    Participant
    March 20, 2022 at 10:06

    Hi.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 21, 2022 at 11:16

    Hello,

    Use admin strings translator to add admin strings and translate them https://gyazo.com/a3aa2c782ccd3755100350fdd8c1af17

    But I see that you have js error in console https://gyazo.com/1002fa492d3bc168a5ad574540a98784
    So, contact WPML plugin support to get help with that error. After that you’ll be able to add strings to string translator
    Regards

    Avatar: Kinisis Web & Tourism
    Kinisis Web
    Participant
    March 21, 2022 at 16:44

    Hello.
    I have done what you suggest many times, but the translation still does not appear.
    Specifically, the translation of the second promo text is displayed ([theme_mods_shopforyouwa] [promo_text_package] [1] text) -> “View all SPECIAL OFFERS”
    but the translation of the first promo text is never displayed ([theme_mods_shopforyouwa] [promo_text_package] [0] -> “Free shipping on orders € 50 and over” although I repeat, I enter the translations through admin strings.

    Finally, my console does not display any js error.

    Thanks.

    Avatar: Kinisis Web & Tourism
    Kinisis Web
    Participant
    March 21, 2022 at 17:26

    I added a html block to the header, and so I added the text with its translation.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 21, 2022 at 20:21

    Hello,

    Contact WPML support to find out why that text can’t be added to string translator. Because I check that, press the button to add but once reload it’s still is not marked like added. So, WPML support should help you with this.

    Regards

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