Return to previous page

Plugin page and website = white screen - by lens-scape

This topic has 2 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: lens-scape
    lens-scape
    Participant
    November 2, 2019 at 11:41

    Hey. 🙂

    After a few updates in the last weeks, the plugin page and homepage show sometimes a white page. We are totally confused.
    Maybe you know a solution or can even fix the problem. We would be very grateful. We had once disabled all plugins and found the error. But after a few days the problem was back.
    Before we did the theme updates and others, we tried it on a staging page. Everything went smoothly.

    Regards
    Hendrik, Bene and Joey

    Please, contact administrator
    for this information.
    #224187 Copied Theme version: v.6.1.4
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 2, 2019 at 19:45

    Hello,

    We suppose that issues could be related to PHP Memory limit, in addition, we would recommend you to use up to date version of DB http://prntscr.com/prlyv0
    Contact your hosting provider and ask to increase the PHP memory limit and also ask the server error logs. They will help you to understand the reason of the white screen.

    Regards

    #224205 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Minimalist Outfits – WordPress WooCommerce Theme
lazy-placeholder
Agricultural Store – WordPress WooCommerce Theme
lazy-placeholder
Delivery – WordPress WooCommerce Theme
lazy-placeholder
Restaurant – WordPress WooCommerce Theme
lazy-placeholder
Eco Scooter Store – WordPress WooCommerce Theme
lazy-placeholder
Grocery Mega Market – WordPress WooCommerce Theme
lazy-placeholder
Mango – Responsive eCommerce PSD Template
lazy-placeholder
Ecoenergy – WordPress WooCommerce Theme
lazy-placeholder
Books Store – WordPress WooCommerce Theme
lazy-placeholder
Phone Service – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.