Store page product alignment is faulty and some more questions

This topic has 2 replies, 2 voices, and was last updated 11 months ago ago by Rose Tyler

  • Avatar: mustaphaturk
    mustaphaturk
    Participant
    May 24, 2023 at 13:24

    1. The products appear on some pages correctly, but on some pages they appear nested or nested under the last correct product line.

    It may be related to elementor or elementor pro, I’m not sure, but as far as I know, I have never touched the store page structure.

    https://prnt.sc/2zu3QP80HqTW

    2. Even though I applied the patches, after a while (for example, the next day) it seems that they are not applied. Yesterday i applied these 2 patches.

    https://prnt.sc/vA3bLXbIJ82Z

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2023 at 15:00

    Hello @mustaphaturk,

    Thank you for contacting us and for using XStore.

    1/ Please go to Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off.
    It is because your excerpt contains tags, and when a part of the excerpt is taken to show on the Shop page, some unclosed tags cause the problem. Keep the option disabled or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.
    We hope this information is helpful.

    2/ Please go to XStore > Patcher > click on Refresh patches, then Apply all patches and click on Refresh patches one more time.

    Kind Regards,
    8theme team

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