Social authetication missing at admin panel

This topic has 6 replies, 4 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Mikelo
    Mikelo
    Participant
    February 2, 2024 at 19:07

    I think after installing the White Label Branding plugin, the Social Authentication option is not visible in the control panel. Could you please provide assistance or guidance regarding this issue?

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 3, 2024 at 07:31

    Hello, @Mikelo,

    Thank you for using our theme and for contacting us.

    We kindly request that you furnish us with FTP access credentials in private content area to facilitate a more thorough investigation of the issue at hand.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Best Regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2024 at 09:32

    Hello, @Mikelo,

    We kindly request that you remove the White Label Branding plugin from your website. Following its removal, please proceed to download the latest version of the plugin from our official downloads page at https://www.8theme.com/downloads/. Once downloaded, we ask that you install it anew on your site.

    We appreciate your cooperation in this matter.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    The 8Theme Team

    Avatar: Mikelo
    Mikelo
    Participant
    February 3, 2024 at 10:34

    The problem persists. It doesn’t appear.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2024 at 10:39

    Hello, @Mikelo,

    We kindly request that you check at your earliest convenience – https://prnt.sc/QMpMQddF3—

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 3, 2024 at 10:42

    Dear Mikelo,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Social authetication missing at admin panel’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.