Cant see social authentication popup on checkout page

This topic has 3 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Upphaar

  • Avatar: Upphaar
    Upphaar
    Participant
    September 17, 2024 at 06:51

    Hi,
    I have successfuly integreated social authentication and I can see these option on “my-account” page and Login popup in header (Please go through attached screenshot).
    *SocialAuth_Present_LoginPage.png
    *SocialAuth_Present_Home.png

    But, I can not see these options on “Checkout” page. Neither on page, nor in login popup header(Please attached screen shot)
    * SocialAuth_NotPresent_CheckoutPage.png

    Kindly check and suggest me that how these social icons can be show to user on checkout page.

    Scenario is:
    user select some items
    Navigate to cart page
    and then navigate to checkout page

    Expected: Social login icons should present there
    Actual: Social login icons not present there with login functionality

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 18, 2024 at 08:01

    Hello, Upphaar,

    Thank you for reaching out to us.

    We would like to inform you that the option to log in via social networks has been intentionally disabled on the cart page. This measure is in place because payment systems such as PayPal consider logging in through external resources as a potential fraud risk, which could lead to functionality issues.

    Should you not plan to use these payment systems, we can customize the feature for you and add social authentication buttons to the cart page. To proceed with this, please provide us with access to the administrative panel and FTP.

    We appreciate your understanding and cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Upphaar
    Upphaar
    Participant
    September 18, 2024 at 09:36

    Thanks a lot for your quick reply.

    Cheers!!

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The issue related to '‘Cant see social authentication popup on checkout page’' has been successfully resolved, and the topic is now closed for further responses

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