Sidebar Display Problem has Suddenly Occurred

This topic has 5 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: bnourse
    bnourse
    Participant
    March 1, 2024 at 01:24

    Hello,
    We’ve suddenly had a problem turn up with the sidebar display generated by our Product Filters for Woocommerce plugin. See attached screenshot, there’s a box around the +/- selector. I’m not certain, but I think it may have come with the most recent update to XStore 9.2.9. We’ve done a plugin conflict check on our staging site, disabling all but XStore, WP Bakery, Woocommerce and the Product Filter plugin. The problem is still there.
    I think it is either the theme or the plugin, I’m thinking the theme. This has all worked fine for a long time previously, and no recent updates to the filter plugin.
    Please assist! See private content area.
    Thanks,
    Ben

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    4 Answers
    Avatar: bnourse
    bnourse
    Participant
    March 1, 2024 at 01:49

    Hi again,
    I think I’ve solved this with some css:
    /* fix problem with toggle button on filter plugin */
    .box-toggle {
    border: none !important;
    }
    .box-item-toggle {
    border: none !important;
    }

    Do you see any problems with this approach?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 1, 2024 at 09:14

    Hello, @bnourse,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that upon careful examination of your website, we have not identified any issues. For your reference, we have included a screenshot in the private content area.

    Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

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    Avatar: bnourse
    bnourse
    Participant
    March 1, 2024 at 14:53

    Hi Tony,
    Thanks for checking, and for your prompt response.
    See private content area.
    Regards,
    Ben

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 1, 2024 at 14:53

    Dear bnourse,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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