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Email Meta not appearing in emails – blah blah

This topic has 3 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

finleydesign

Participant

August 12, 2022 at 17:28

The WC Hook functions doesn’t appear to do anything, we add the required field and then use the customer meta value

But the email just display the text

[wec_order_meta key=’additional_po_number’]

And appears like this – https://nimb.ws/cKVLSe

Doesn’t matter what fields we select, it doesn’t pull the information, just display the hook as text

Please, contact administrator
for this information.

#331683 Copied Theme version: 8.3

2 Answers

Rose Tyler

Support staff

August 14, 2022 at 08:01

Hello,

One of our technicians will take a closer look and give a reply after the weekend.
Could you provide temporary FTP access also?

Regards

#331733 Copied

Rose Tyler

Support staff

August 16, 2022 at 06:11

Hello,

It is shown as a placeholder, in test emails, but on real ones, it will be as it should be. Please do order and check it in hook in real email.
P.S. whether this is a test letter can be determined by the text wc hook placeholder (this will not be shown in the real letter, but what should be according to this hook).

Regards

#331816 Copied
Tagged: appearing, email meta, optimization, templates, wordpress woocommerce
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