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Shop sidebar problem: static block disappears after clicking

This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago ago by MarkStore

MarkStore

Participant

February 13, 2022 at 16:22

Hello,

In my shop sidebar widget, i have 2 problems:

1- I added a static block ( it’s a lottie file), but this static block disappears after clicking on filter checkbox. (after clicking , the ajax loads and my bloc disappears).

2- I want to increase the font size of the “clear all filters” button, because it’s too small on mobile device.

Please find screenshots, WP admin credentials and FTP access inside the Private content area.

Thank you,

Regards

Please, contact administrator
for this information.

#317009 Copied Theme version: 8.1 WooCommerce version: 6.1.1

5 Answers
Rose Tyler

Support staff

February 14, 2022 at 08:32
Hello,

1/ It’s related to Elementor plugin. They do not load static block styles (and do not allow init styles and scripts) if you use Ajax requests. So, contact Elementor plugin about this issue. Read more in this topic – https://www.8theme.com/topic/search-result-page-off-canvas-filters-and-filter-by-categories-ajax/#post-305751
2/ Here is custom CSS code:
```
.etheme-clear-all-filters{
    font-size: 1.05em !important;
}
```
Regards
#317035 Copied
MarkStore

Participant

February 14, 2022 at 10:28

Hello,

Thank for the answer.

The CSS for the problem 2/ works fine, thank you very much.

About the problem 1/ , I’m actually using your new Xstore widget called “Lottie File”, and not the Elementor original one, is it the same problem?
Please find the screenshot inside the Private content area.
Thank you,

Regards

Please contact administrator
for this information.

#317060 Copied

Rose Tyler

Support staff

February 14, 2022 at 15:57

Hello,

I’ve passed this problem to one of our developers and will let you an answer soon. please be patient.

Regards

#317144 Copied

Rose Tyler

Support staff

February 16, 2022 at 15:10

Hello,

We tried to do that but currently, it can be done only via bad code practice, unfortunately, which we don’t want to do. So, this task is still under development. We’ll inform you once we find a good solution for the mentioned issue.

Regards

#317395 Copied

MarkStore

Participant

February 16, 2022 at 15:54

Hello,

No problem, thank you very much for your support.
Hope a good solution comes someday.
Thank you,

Regards

#317403 Copied
Tagged: block, problem, shop, sidebar, static, themes, woocommerce, wordpress
Viewing 6 results - 1 through 6 (of 6 total)

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Shop sidebar problem: static block disappears after clicking

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