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Topic: Scripts Live Chat Problem - by Vidabio

Vidabio

Participant

July 24, 2018 6:14 pm

Hi team,

I have a problem with the plugin Screets Live Chat as you could see in pictures. Can you help me to solve it, please?

A lot of thanks, as ever.

Very best regards,

Mario
Site URL: hidden
Theme version: 4.6
WooCommerce version: 3.4.3

Content is visible for topic creator and
support staff only.

#197226 copied to clipboard

Rose Tyler

Support staff

July 25, 2018 7:29 am

Hello,

Unfortunately, I can’t check your site http://prntscr.com/kaovh0
Do you have any errors in browser console?
Please try to re-upload files of the plugin via FTP https://www.8theme.com/download-plugins/
Also, temporarily disable all the third-party plugins that do not come bundled with our theme.

Regards

#197242 copied to clipboard

Vidabio

Participant

July 31, 2018 6:03 pm

Hi again, sorry for delay in reply and for the mistake (website has middle – instead of .)

Could you check it, please? Thanks for your help one more time.

Very best regards,

Mario
Site URL: hidden
Theme version: 4.6
WooCommerce version: 3.4.3

Content is visible for topic creator and
support staff only.

#197542 copied to clipboard

Vidabio

Participant

July 31, 2018 7:37 pm

I think it’s all ok now. Install plugin via FTP works perfect.

Million of thanks again.

Cheers!!

Mario

#197543 copied to clipboard

Rose Tyler

Support staff

August 1, 2018 7:23 am

Hello,

I am glad that your problem was solved 🙂

Regards

#197553 copied to clipboard

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