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Scripts Live Chat Problem - by Vidabio - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 5 years, 8 months ago ago by Rose Tyler

  • Avatar: Vidabio
    Vidabio
    Participant
    July 24, 2018 at 18:14

    Hi team,

    I have a problem with the plugin Screets Live Chat as you could see in pictures. Can you help me to solve it, please?

    A lot of thanks, as ever.

    Very best regards,

    Mario

    Please, contact administrator
    for this information.
    #197226 Copied Theme version: 4.6 WooCommerce version: 3.4.3
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2018 at 07:29

    Hello,

    Unfortunately, I can’t check your site http://prntscr.com/kaovh0
    Do you have any errors in browser console?
    Please try to re-upload files of the plugin via FTP https://www.8theme.com/download-plugins/
    Also, temporarily disable all the third-party plugins that do not come bundled with our theme.

    Regards

    #197242 Copied
    Avatar: Vidabio
    Vidabio
    Participant
    July 31, 2018 at 18:03

    Hi again, sorry for delay in reply and for the mistake (website has middle – instead of .)

    Could you check it, please? Thanks for your help one more time.

    Very best regards,

    Mario

    Please, contact administrator
    for this information.
    #197542 Copied Theme version: 4.6 WooCommerce version: 3.4.3
    Avatar: Vidabio
    Vidabio
    Participant
    July 31, 2018 at 19:37

    I think it’s all ok now. Install plugin via FTP works perfect.

    Million of thanks again.

    Cheers!!

    Mario

    #197543 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2018 at 07:23

    Hello,

    I am glad that your problem was solved 🙂

    Regards

    #197553 Copied
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