Return to previous page

Topic: ! Products have suddenly disappeared

Tagged: blank

aam1182

Member

March 4, 2015 9:30 pm

I published my site yesterday, and the three products were appearing fine.

Today they do not show up, nor can I add a new product that appears live. A 404 whoops error message appears. This is a big problem, please let me know the solution asap!
Site URL: hidden

#47425 copied to clipboard

Like

aam1182

Member

March 4, 2015 9:39 pm

I am going to reset the site files, etc., to yesterday to see if this fixes, however I would like to know why this happened and what to do if this happens in the future.

#47430 copied to clipboard

Like

Eva Kemp

Support staff

March 4, 2015 10:07 pm

Hello,

Did you make any changes in Permalinks settings?
Please provide us with a link where you see errors and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#47444 copied to clipboard

Like

chloesparkle

Participant

March 11, 2015 5:31 pm

Good afternoon

I am having the same issue! http://www.bespoke-water.com/bw/shop/

Products were there working fine and now they’ve disappeared and I can’t get them back!

Please help!

James
Site URL: hidden
Theme version: Most recent
WooCommerce version: Most recent

#48846 copied to clipboard

Like

Eva Kemp

Support staff

March 11, 2015 8:28 pm

Hello @chloesparkle,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#48916 copied to clipboard

Like

meyro

Participant

March 18, 2015 6:25 pm

I have Exactly the same issue, no more products on shop and category page. How do you fix it ?

P.S: I can see the products if I type the URL of the product
Thanks

Content is visible for topic creator and
support staff only.

#50630 copied to clipboard

Like

Eva Kemp

Support staff

March 18, 2015 7:06 pm

Hello @meyro,

Please update the theme to the latest version and create a back of your files and database before update.
http://8theme.com/demo/docs/blanco/index.html#!/upgrade

Thank you.
Regards,
Eva Kemp.

#50646 copied to clipboard

Like