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Product rating showing incorrectly in shop page, category page, related products section

This topic has 5 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Rose Tyler

ash

Participant

June 8, 2023 at 08:51

The actual product rating is 4.5 stars. But it shows 5 stars on multiple pages.

Product ratings showing incorrectly on the shop page, category page, and related products section

Please, contact administrator
for this information.

#358918 Copied Theme version: 9.0.4 WooCommerce version: 7.1

4 Answers

Rose Tyler

Support staff

June 8, 2023 at 10:12

Hello,

Thank you for contacting us and for using XStore.

Could you provide FTP access also?
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#358925 Copied

ash

Participant

June 10, 2023 at 05:28

Here are the SFTP details.

Please contact administrator
for this information.

#359066 Copied

Rose Tyler

Support staff

June 11, 2023 at 07:20

Hello,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you.

We kindly ask for your patience.

Kind Regards,
8theme team

#359092 Copied
Rose Tyler

Support staff

June 11, 2023 at 14:43
Hello,

The issue was caused by the custom CSS
```
.content-product .star-rating {
    float: left !important;
    width: 100% !important;
}
```
Details on the screenshot https://prnt.sc/CQCITpB3UzcU
We have replaced it with the following
```
.content-product .star-rating {
    float: left !important;
}
.content-product .price {
    display:inline-block;
}
```
Details on the screenshot https://prnt.sc/-Gi6JSKIc6Z2

Kind Regards,
8theme team
#359134 Copied
Tagged: category, incorrectly, product, products, rating, related, shop, themes, woocommerce, wordpress
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