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Product-Category contents not showing and Second footer not showing also

This topic has 62 replies, 4 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

Olga Barlow

Support staff

September 29, 2014 at 08:22

Hello,

We are sorry for delay. We think it will be better if we continue our talk in tickets. Our specialist will try to help you faster and satisfy the requirements. We contacted with you and sent the IP of expert who will work with you. Provide also FTP access.

Regards,
Olga Barlow

#17412 Copied

recruiter01

Participant

September 29, 2014 at 09:50

The details you asked for has been provided in the ticket, kindly attend to my issues as soon as possible.

Thank you.

#17423 Copied

Eva Kemp

Support staff

September 29, 2014 at 15:07

Hello,

Thank you for notification.
Our specialist will look into your issue and let you know as soon as there is any result.

Regards,
Eva Kemp.

#17488 Copied

recruiter01

Participant

October 8, 2014 at 12:41

Hi how can I have Out of Stock shown on product listing, and shortcode for showing Featured products on homepage?

#18835 Copied

Robert Hall

Support staff

October 8, 2014 at 15:02

Hello,

You can use this shortcode [etheme_featured] for showing Featured products on homepage.

Regards,
Robert Hall.

#18860 Copied

recruiter01

Participant

October 9, 2014 at 08:43

Hi Hall and thanks for the reply, but you still did not answer how to add “Out of Stock” to products in the product listing pages.

Thank you.

#18945 Copied

Robert Hall

Support staff

October 9, 2014 at 13:08

Hello,

Navigate to WooCommerce->Settings->Inventory and select Enable stock management.

Regards,
Robert Hall.

#18969 Copied

recruiter01

Participant

October 9, 2014 at 13:58

No, you seem not to get what I meant, yes this works fine on single product but not on product listing pages like shop page etc.

I want something similar to your theme demo Legenda.homepage, check here : http://i.imgur.com/HXHSGiF.jpg to really get what I mean.

Thanks.

#18985 Copied

Robert Hall

Support staff

October 9, 2014 at 14:14

In the Royal theme it looks little different.
Navigate to Theme Options->Shop->Enable “Out of stock” icon

Regards,
Robert Hall.

#18989 Copied

recruiter01

Participant

October 9, 2014 at 18:07

Oh my God! this is not what I meant, I want to have Out of Stock displayed on products which have been purchased and are no longer available in stock right from the product listing pages and not when you get to the single product display before you see out of stock on that particular product.

I hope this is clear enough.

#19029 Copied

Eva Kemp

Support staff

October 9, 2014 at 20:49

Hello,

Do you have out of stock products now?
Please provide us with the correct login details to wp-admin panel.

Thank you.
Regards,
Eva Kemp.

#19060 Copied

recruiter01

Participant

October 9, 2014 at 22:08

Yes we have, like this product (grecian inspired body con dress) is already out of stock which displays out of stock on single product page here
http://retailtherapyonline.com/product/grecian-inspired-body-con-dress/ , but it is not showing out of stock from products listing page here http://retailtherapyonline.com/product-category/women/new-in-women/page/2/ or/and here
http://retailtherapyonline.com/product-category/deals/under-5k/page/3/.

I want to be able to show out of stock to customers right from the products listing pages as against going to the single product page before seeing the out of product shown on the product.

The login details is in the private content.

Thank you.

Please, contact administrator
for this information.

#19065 Copied

Eva Kemp

Support staff

October 9, 2014 at 23:29

Hello,

I’ve checked default WordPress theme and out of stock products aren’t shown there as well. So the problem is related to Woocommerce settings. You should contact their support concerning this issue.

Thank you.
Regards,
Eva Kemp.

#19079 Copied

recruiter01

Participant

October 10, 2014 at 09:12

ok how do I contact their support and how do I open a ticket with them?

#19131 Copied

Eva Kemp

Support staff

October 10, 2014 at 09:15

Hello,

Here is the link you can contact Woocommerce support team at:
http://www.woothemes.com/contact-us/

Regards,
Eva Kemp.

#19134 Copied

recruiter01

Participant

October 10, 2014 at 16:20

Contacted Woocommerce support but haven’t gotten reply any reply up till now. But in the meantime why am I having this error on our website, this has distorted all the products on our website kindly help it’s urgent.

Warning: Division by zero in /home/xxxxx/public_html/wp-content/themes/xxxx-child/woocommerce/content-product.php on line 43

Please use the same login details given previously to login

#19208 Copied

Eva Kemp

Support staff

October 10, 2014 at 17:06

Hello,

The problem is in the code in woocommerce/content-product.php file of your child theme.
Please check what changes you have done in this file. Do you have debug mode enabled in wp-config.php file? If so, disable it, change define('WP_DEBUG', true); to define('WP_DEBUG', false);

Thank you.
Regards,
Eva Kemp.

#19226 Copied

recruiter01

Participant

October 13, 2014 at 07:24

How do I create this on the homepage: http://i.imgur.com/zYEXdK1.jpg before featured products just like what we have on the demo homepage.

How do I make button on the homepage featured products not broken http://retailtherapyonline.com?

Thank you.

#19375 Copied

recruiter01

Participant

October 13, 2014 at 08:56

After updating this: rto-child/woocommerce/loop/pagination.php and this: rto-child/woocommerce/content-product.php due to complain by woocommerce that my theme has outputted outdated codes and then showing errors of divisible by 0 which I brought to your notice here last week, now my checkout page is not showing Cash on Delivery option as part of the payment options anymore and the product paginations has also changed to 5 products per page as against 12 products per page before the updates.

Why do I keep having errors upon errors on this theme almost every time, kindly help me find a lasting solution to these problems.

Now I hope you’ll not refer me back to woocommerce support because I did what you asked me to do for many days now and they have not replied me up till now.

Thanks.

#19382 Copied

Eva Kemp

Support staff

October 13, 2014 at 14:45

Hello,

Have you changed the URL for wp-admin panel?
Please provide us with the correct credentials for access.

Thank you.
Regards,
Eva Kemp.

#19467 Copied
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Product-Category contents not showing and Second footer not showing also

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