Plugin crashed website

• 

  capri_2794

  |

  Participant

  | November 21, 2018 at 1:08 am

  Hello,

  I installed super socializer and now my website has crashed due to it. Kindly check how the problem can be resolved and uninstall the plugin. I will be really grateful.

  Regards

  

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  support staff only.

  #204282 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | November 21, 2018 at 9:55 am

  Hello,

  You need to rename folder of the plugin via FTP to deactivate it. Then delete the plugin via Dashboard.
  You can contact your hosting provider to get FTP access.

  Regards

  #204289 copied to clipboard
  

  capri_2794

  |

  Participant

  | November 21, 2018 at 12:00 pm

  Thanks, it is working now.

  #204300 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | November 21, 2018 at 1:08 pm

  You’re welcome!
  I am glad that you sorted out.

  Regards

  #204302 copied to clipboard
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