Return to previous page

Theme Crashed Help - by topimr - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Olga Barlow

  • Avatar: topimr
    topimr
    Participant
    May 3, 2018 at 21:35

    I use this theme all the time but one of my sites it all the sudden crashed with the white screen of death. If I activate another theme the site pops back up so I know it is the theme.

    All I did is make a small text change to the home page and the footer static block.

    Please help!!!!!!!

    Please, contact administrator
    for this information.
    #192343 Copied
    2 Answers
    Avatar: topimr
    topimr
    Participant
    May 4, 2018 at 16:59

    The site is working again but do you know what would cause that? The memory is increased already.

    #192362 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 7, 2018 at 11:41

    Hello,

    If you get white screen it means some fatal error appeared. To find out what error you need to enable WP debug.

    We are glad to hear that your site works again. If you face this issue in future enable WP debug and let us know about the error that you see then we’ll be able to help you. And provide also FTP access to the site because we can do nothing if you have the fatal error and we don’t have FTP access to the site.

    Regards

    #192467 Copied
  • Viewing 3 results - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Barbershop – WordPress WooCommerce Theme
lazy-placeholder
Kids Store – WooCommerce Theme
lazy-placeholder
Carwash – WordPress WooCommerce Theme
lazy-placeholder
Cocktails Store – WordPress WooCommerce Theme
lazy-placeholder
Online Courses – WordPress WooCommerce Theme
lazy-placeholder
X-Phone Store – WordPress WooCommerce Theme
lazy-placeholder
Furniture Store – WooCommerce Theme
lazy-placeholder
Niche Market – Multivendor WP WooCommerce Theme
lazy-placeholder
Lingerie Store – WordPress WooCommerce Theme
lazy-placeholder
Wedding Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.