After an update, I cannot select product variations from the site

This topic has 6 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

  • Avatar: Pelantaro
    Pelantaro
    Participant
    September 30, 2021 at 12:42

    I cannot use my website, variations (Color, Size) cannot be selected after an update.

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 1, 2021 at 10:04

    Hello,

    Provide us with link to the product where you have the mentioned issue, please.

    Regards

    Avatar: Pelantaro
    Pelantaro
    Participant
    October 21, 2021 at 04:18

    I have downgrade the woocommercen version to work, in all woocommerce products it does not work when updating

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 21, 2021 at 08:33

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. Make sure that you don’t have limits for connections from other countries.
    We’ll check the issue in more detail.

    Regards

    Avatar: Pelantaro
    Pelantaro
    Participant
    October 26, 2021 at 20:39

    When updating to the latest version of woocommerce, it stopped working I had to go back to a previous version through a plugin

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 29, 2021 at 10:28

    Hello,

    We can’t connect to your server https://prnt.sc/1xp6xnx
    And we can’t check your site without VPN https://prnt.sc/1xp75oq
    Do you have connection limits for Europe? Could you, please, contact your hosting provider to temporarily remove these limits?

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.