Return to previous page

My website is showing a 100% resources usage error ever since I switched to the XStore

This topic has 29 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Luca Rossi

Daniyal

Participant

March 29, 2024 at 08:13

Delaying JavaScript execution can cause issues on the website, as the content will only load when the user scrolls, leading to potential user experience issues such as delayed content rendering and slower perceived performance

#389039 Copied

Luca Rossi

Support staff

March 29, 2024 at 08:41

Dear @Daniyal,

General site speed depends on many factors – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website , not just on the theme, but our theme is fully optimized.
Google Pagespeed (and now GTmetrix) scores with 20-50 points for mobile performance for 99% of websites built with WordPress.

We don’t have a deal with the personal site optimization, unfortunately – https://themeforest.net/page/item_support_policy

You can send a request for an additional service – https://prnt.sc/R4u4YTxxKOdI https://www.8theme.com/forums/xstore-wordpress-support-forum/

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#389045 Copied

Daniyal

Participant

March 29, 2024 at 10:13

I have read your policy and there is no mention of not providing personal website optimization during the support period.

#389056 Copied

Daniyal

Participant

March 29, 2024 at 10:30

1- Okay, I want to make some small changes to the single product page. When you look at the current single product page, there seems to be excessive padding.

current single page padding layout: https://gyazo.com/048f8b73a595abb39690b301be7a3a30

What I want :https://gyazo.com/73224a1469e38c5f0df4c4745a210c25

#389057 Copied
Luca Rossi

Support staff

March 29, 2024 at 10:40
Dear Daniyal,

We trust this message finds you well.

Kindly proceed to the “Theme Options” section, then select “General/Layout” and adjust the “Site Width” to exceed 1440 pixels. You can refer to the following screenshot for guidance: https://prnt.sc/UFRGDjhTRu4L

Should you wish to apply changes exclusively to the single product page, please incorporate the following custom CSS code:
```
@media only screen and (min-width: 1200px) {
    .single-product .container, 
    .single-product div.container, 
    .single-product .et-container, 
    .single-product .breadcrumb-trail .page-heading {
        max-width: 1600px;
    }
}
```
We hope you find these instructions beneficial.

Warm regards,
The 8Theme Team
#389058 Copied
Daniyal

Participant

March 29, 2024 at 11:02

Wow Thanks, Luca What a brilliant service, very fast

#389065 Copied

Luca Rossi

Support staff

March 29, 2024 at 11:09

Glad we were able to help you!

#389070 Copied

Daniyal

Participant

March 30, 2024 at 07:01

Hi, Can you tell me how to change checkout page width

#389231 Copied
Luca Rossi

Support staff

March 30, 2024 at 11:35
Dear Daniyal,

We kindly request that you update the existing custom CSS code to the following:
```
@media only screen and (min-width: 1200px) {
    .single-product .container, 
    .single-product div.container, 
    .single-product .et-container, 
    .single-product .breadcrumb-trail .page-heading,
    .woocommerce-checkout .container, 
    .woocommerce-checkout div.container, 
    .woocommerce-checkout .et-container, 
    .woocommerce-checkout .breadcrumb-trail .page-heading{
        max-width: 1600px;
    }
}
```
Subsequent to this update, please proceed to edit the checkout page. We would like you to verify that the width of the section is set to full-width. You may refer to the following screenshot for guidance: https://prnt.sc/7MjLgQIvjM8H

We hope this adjustment will be beneficial. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team
#389264 Copied
Tagged: fix xstore 100% usage error, high resources usage xstore, troubleshoot xstore woocommerce problem, woocommerce xstore theme error, xstore wordpress theme issues
1 2

Viewing 29 results - 21 through 29 (of 29 total)