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Why is it that I have saved my changes, but my changes are not synchronized on the website frontend.

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Tony Rodriguez

Jet

Participant

April 22, 2024 at 10:51

Why is it that I have saved my changes, but my changes are not synchronized on the website frontend.

#392507 Copied Theme version: 9.3.7

1 Answer

Tony Rodriguez

Support staff

April 22, 2024 at 12:43

Hello, @Jet,

Thank you so much for purchasing our theme and contacting our support center.

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling them.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you to solve your issue.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#392516 Copied
Tagged: saved changes not showing, sync issues, troubleshooting woocommerce, website frontend changes, woocommerce update problems, woocommerce wordpress themes, wordpress synchronization issues
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