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Mobile Menu Isn’t Displaying Correctly On IOS and Adriod Devices

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

Kyle

Participant

December 5, 2022 at 03:58

Good day

We have built a site using Xstore, and while the theme is amazing, the mobile menu seems to be buggy. At times the menu pages loaded as stacked ontop of one another instead in a hamburger style as set.

The websites url has been pasted in private content area.

The menu should be displaying as a hamburger menu with the bottom menu navigation menu in clear view.

We have remove menu caching in the hope that this will resolve this. Please advise if there is anything else we need to do to achieve desired results.

Thank you

Please, contact administrator
for this information.

#340459 Copied Theme version: 8.3.8

3 Answers

Tony Rodriguez

Support staff

December 5, 2022 at 07:51

Hello, @Kyle,

Please try to disable the “Autoptimize” plugin and then check back to your issue after clearing the browser cache. I hope it will be resolved but if not, then please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check and fix your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

Regards 8Themes Team.

#340485 Copied

Kyle

Participant

December 5, 2022 at 20:44

Hi Tony

Thank you, we found the solution.

Seems like disabling the mobile content optimisation may have done the trick.

Site speed has been an issue, so we needed to work with a few optimisation plugins like Autoptimize to enhance the user experience. But yes it can be tricky to work with.

Will keep an eye on the site though to see if it stabilisers.

Thanks again

#340611 Copied

Tony Rodriguez

Support staff

December 6, 2022 at 05:11

Hello, @Kyle,

Sound’s Good!! that you found the cause of the issue, and for the site speed, you can try with the WP Rocket plugin, It is compatible with our theme, here is the doc: https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore

And here is the article on how to speed up your site: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Hope this helps.

And you can contact us again any time with a fresh new topic.

Thanks for contacting us.
Have a nice day.

Topic Closed.
Regards 8Themes Team.

#340622 Copied
Tagged: android, menu, mobile, themes, woocommerce, wordpress
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Mobile Menu Isn’t Displaying Correctly On IOS and Adriod Devices

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