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Lens zoom issue - by bigdream - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

bigdream

Participant

October 19, 2015 at 08:51

Hello 8Theme,

I am facing a little issue in using the image lens zoom.
The concerned page is any product single view

Hovering the main image fires the lens zoom as well as other thumbnails have this zoom feature. But once i click on an image in bottom there is no zoom on main image.

I want zoom on all main images rather than on thumbnails.

Please, contact administrator
for this information.

#94676 Copied

5 Answers

Stan Russell

Participant

October 19, 2015 at 09:47

Hello bigdream,

please provide us with admin credentials for your site in private content and we will check this problem as soon as possible.

Regards,
Stan Russell.

#94692 Copied

bigdream

Participant

October 19, 2015 at 09:51

Here it is:

Please, contact administrator
for this information.

#94694 Copied

Eva Kemp

Support staff

October 19, 2015 at 11:41

Hello,

I’ve disabled the plugin “Zoom Image” and enabled our zoom option in Theme Options > Single Product Page > Zoom effect. Please clear browser cache and check zooming now.

Regards,
Eva Kemp.

#94739 Copied

bigdream

Participant

October 19, 2015 at 12:25

Hello,

Is it possible to achieve the same effect which i was using via earlier plugin? I need a big zoom box to open outside in right position

#94752 Copied

Eva Kemp

Support staff

October 19, 2015 at 12:37

Hello,

We don’t provide support for 3rd-party plugins.
Please take our apologies.

Regards,
Eva Kemp.

#94758 Copied
Tagged: issue, lens, resolution, templates, woocommerce, wordpress, zoom
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