It does not allow me to edit the pages with Elementor it gives me an error

This topic has 4 replies, 3 voices, and was last updated 1 year ago ago by Rose Tyler

  • Avatar: mktnegocios
    mktnegocios
    Participant
    January 27, 2023 at 23:37

    It does not allow me to edit the pages with Elementor it gives me an error
    error

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 28, 2023 at 07:35

    Hello @mktnegocios,

    We can see that you are using multiple third-party plugins on your site, which may be causing the issue. We suggest that you increase the “Max execution time” and “Max input vars” on your site from your hosting provider, as shown in the screenshot provided (https://postimg.cc/ygS7M87r). After doing so, please try to edit the page with Elementor Page Builder again.

    If the issue persists, please try disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clear the cache of the browser, and check again. It is possible that one of the additional plugins is the cause of the problem.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site customizations. We will then be able to further investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    Best Regards,
    8Theme’s Team

    Avatar: mktnegocios
    mktnegocios
    Participant
    January 28, 2023 at 14:47

    I have deactivated plugins, I have increased the mentioned limit to the maximum that my hosting gives, well above the limit required by the theme and the error to open ELEMENTOR persists.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 10:59

    Hello, Mktnegocios

    Please do our recommendations from this topic first – https://www.8theme.com/topic/the-website-tells-me-ajax-error-when-loading-the-main-page/#post-345325 , then check if pages can be edited.

    Also, read this article – https://elementor.com/help/cant-edit-with-elementor/

    Kind Regards,
    8theme team

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