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Instagram in App Browser display issue Galaxy S22

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

Zerodegreeac

Participant

July 1, 2022 at 17:46

Hello. We have an account on Instagram for our company match-tea.co.uk. On our instagram profile, we have the link that goes to our website. When an instagram user clicks on the link, it opens the instagram “in-app” browser. However, this browser does not display our menu correctly (unresponsive) Since a lot of customer would use that browser to purchase products, it is important that the menu displays correctly. The pics were taken on a Samsung Galaxy S22 on the Instagram in-app browser.

Check the images:

https://ibb.co/Hdb0PYg
https://ibb.co/1d1VLSr
https://ibb.co/vsT3fny
https://ibb.co/zxCgBpq

#328000 Copied Theme version: 8.2.2 WooCommerce version: 6.6.1

1 Answer

Rose Tyler

Support staff

July 2, 2022 at 12:59

Hello,

Thanks for using our theme and for contacting us.
You need to enable a separate cache for the mobile devices in the cache plugin setting. Or if you don’t want to enable that then disable the Mobile header optimization option in Theme Options > General.
Let us know if it helps.

Regards

#328084 Copied
Tagged: app browser, display issue, galaxy s22, instagram, templates, woocommerce, wordpress
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