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Image Zoom not working – Blanco - by ricky7106

This topic has 4 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Olga Barlow

ricky7106

Participant

April 9, 2014 at 08:15

How do I get the product image zoom to work? I have tried everything I can think of? I previously had it working on sistina theme (from another supplier) but them installed Blanco (which is far superior) just cannot get the product zoom to work – is there an idiots guide (I’m not an idiot 🙂 btw) I’ts the last thing thats stopping me from going live

Please, contact administrator
for this information.

#1025 Copied

3 Answers

Olga Barlow

Support staff

April 9, 2014 at 08:50

Hello,
There is zoom function in our theme by default and you can enable it in Blanco settings > Single Product Page > Enable Cloud Zoom for products. Then go to WooCommerce > Settings > General > Scripts > Disable Lightbox.
But as I can see you are using third-party YITH WooCommerce Zoom Magnifier plugin. Probably it’s not compatible with our theme because there are few errors in console. I recommend you to deactivate this plugin and use Blanco zoom function. If you don’t want to use our zoom feature and want to use additional plugin, then contact with plugin author to make it compatible with our theme.

Regards
8theme Ltd

#1031 Copied

ricky7106

Participant

April 9, 2014 at 08:56

Brilliant – worked perfectly! I had forgotten to switch off the old plugin – doh!!
Fab support brilliant thanks

#1034 Copied

Olga Barlow

Support staff

April 9, 2014 at 09:06

You are welcome!

#1037 Copied
Tagged: blanco, image zoom, solution, woocommerce, wordpress
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